Cheikh I. Diouf
Server
Seattle,WA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Server
La Grande Boucherie
12.2024 - 10.2025
- Greet guests, and introduce myself
- Ask about allergies
- Make suggestions, and answer questions
- Accurately record food, and drink orders
- Upsell by suggestions meals add-ons to increase sales
- Coordinate with kitchen and bar staff, to ensure prompt service
- Present checks, and collect payments
- Delivered exceptional customer service by promptly addressing guest inquiries, resulting in enhanced dining experiences.
- Collaborated with kitchen staff to ensure timely food preparation and accuracy in order fulfillment, improving service efficiency.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for all patrons.
- Assisted in training new servers on menu items and service standards, fostering team cohesion and operational consistency.
Server
Sunny’s
06.2021 - 12.2024
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food and drinks orders
- Ensure food orders are correct before serving to guests
- Up-sell when appropriate
- Present a neat and professional appearance
- Consistently provide professional, friendly and engaging service
- Display enthusiasm and knowledge about the restaurant’s menu
Busser
Otentic French cuisine
02.2019 - 03.2020
- Set up and stock stations with all necessary supplies
- Clear dirty plates, glasses and silverware from the table
- Set tables for next customers
- Notify servers when guests need help
- Refill drinks and deliver food when servers are busy
- Keep the restaurant clean at all times
- Comply with sanitation regulations and safety rules
Education
High School Diploma -
Seattle Central Community College
Seattle01.2026
Skills
Guest greeting
Food order accuracy
Menu suggestions
Upselling techniques
Customer assistance
Point of sale systems
Timely service delivery
Team collaboration
Attention to detail
SUMMARY
- Excellent communication and writing skills
- Excellent social skills
- Extensive experience in customer service
- Trilingual skills ( English, Spanish & French )
- Excellent ability to plan, organize and follow through
- High level of professionalism
Timeline
Server
La Grande Boucherie
12.2024 - 10.2025
Server
Sunny’s
06.2021 - 12.2024
Busser
Otentic French cuisine
02.2019 - 03.2020
High School Diploma -
Seattle Central Community College