CHEIKH Saliou FALL
Dayton
Summary
- I majored in Business Administration with an International focus at Eastern Kentucky . I also completed a Grad business certificate program at California Berkeley
- Volunteer hours at Five Rivers Metro Parks
- Maintained a 3.0 GPA
- Internship at Middletown Journal News
- 5 years of Spanish
- 2 years of French.
Overview
9
9
years of professional experience
Work History
College Athlete
California Berkeley
05.2024 - 01.2025
- Contributed to successful game outcomes by consistently executing assigned plays and responsibilities with precision.
- Consistently met or exceeded goal-setting expectations established at the beginning of each season, demonstrating a strong work ethic and commitment to excellence.
- Collaborated effectively with coaching staff during strategy meetings to develop winning tactics tailored to specific opponents or situations
- Fostered a supportive team environment by actively participating in team-building exercises and group outings.
College Athlete
Eastern Kentucky University
06.2020 - 05.2023
- Cultivated positive relationships with coaching staff, teammates, opponents, officials, and fans through respectful behavior at all times.
- Managed time efficiently between academic studies and athletic commitments, ensuring success both in the classroom and in competition settings.
- Adapted quickly to changes in position assignments or gameplay strategies during competitions while maintaining focus under pressure.
Customer Service Specialist
Family Dollar Distribution Center
12.2019 - 06.2020
- Uphold quality control policies and procedures to increase customer satisfaction.
- Improve customer service wait times to mitigate complaints.
- Train new hires on products and services, best practices and protocols to reduce process gaps.
- Demonstrate excellent communication skills in resolving product and consumer complaints.
- Develop strong customer relationships to encourage repeat business.
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
Manager
McDonald's
01.2016 - 06.2020
- Monitor staff performance and address issues.
- Enforce customer service standards and resolve customer problems to uphold quality service.
- Train employees on additional job positions to maintain coverage of roles.
- Assign tasks to associates to fit skill levels and maximize team performance.
- Complete thorough opening, closing and shift change functions to maintain operational standards each day.
Education
BBA - Business Administration And Management
Eastern Kentucky University
Richmond, KY12.2024
Business Certificate Program
California Berkeley
Berkeley, CA12-2024
Skills
- Project management abilities
- Store maintenance
- Team development
- People skills
- Teambuilding
- Problem resolution
- Cultural understanding
Timeline
College Athlete
California Berkeley
05.2024 - 01.2025
College Athlete
Eastern Kentucky University
06.2020 - 05.2023
Customer Service Specialist
Family Dollar Distribution Center
12.2019 - 06.2020
Manager
McDonald's
01.2016 - 06.2020
BBA - Business Administration And Management
Eastern Kentucky University
Business Certificate Program
California Berkeley
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