Cheila Santos
Miami Gardens,FL
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Professional healthcare provider with comprehensive experience in patient care, diagnostics, and treatment. Known for strong collaboration with multidisciplinary teams to deliver optimal results in dynamic healthcare settings. Adept at adapting to evolving medical protocols and providing compassionate care. Skilled in clinical procedures, patient education, and medical research.
Experienced with patient diagnosis, treatment planning, and medical interventions. Utilizes advanced medical knowledge to deliver personalized patient care and improve health outcomes. Track record of effective collaboration with healthcare teams, ensuring comprehensive and coordinated care.
Diligent professional proficient in utilizing EMR software to document patient encounters and histories and to order and review lab results. Adept at performing X-rays, ultrasounds and other imaging services. Committed to staying current with latest advancements in medical research and treatments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Doctor
Clinica Orlando Santana
09.2019 - 05.2022
- Diagnosed and treated patients suffering from chronic conditions.
- Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
- Streamlined clinic operations, implementing efficient scheduling and documentation practices.
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Educated patients and families on health conditions to raise awareness.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
- Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
- Developed tools to improve disease surveillance with better screening and reporting options.
- Boosted clinic's reputation through conducting and publishing cutting-edge research on innovative treatment methods.
- Organized health camps in underserved areas, providing essential medical services and raising health awareness.
- Customized patient education materials to address diverse needs of clinic's patient population, enhancing understanding and engagement.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Warehouse Worker
Home Improvements
10.2022 - 03.2023
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
Bakery Worker
Catalana
05.2023 - 11.2023
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Increased sales with effective product promotions and attractive displays.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Inspected goods to establish accurate pricing and labeling.
- Used utensils and equipment to portion, wrap and display bakery items.
- Developed strong rapport with customers and created positive impression of business.
Banquet Server
BSE
11.2023 - 02.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Answered guest questions about event plans and food service choices.
- Set up banquet tables and chairs based on event requirements.
- Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Maintained cleanliness and organization of service area, ensuring welcoming environment for guests.
- Enhanced table presentation, arranging settings in alignment with event themes and specifications.
- Improved service delivery, swiftly adapting setups for special requests or last-minute changes from event planners.
Retail Sales Associate
Metro by T-Mobile
02.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Doctor
Universidad Ciencias Medicas
Cuba06-2019
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Customer Assistance
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- POS system operations
- Money Handling
- Cash Register Operation
- Product Knowledge
- Order Processing
- Friendly and Helpful
- Reliable and Responsible
- Honest and Dependable
- Attention to Detail
Certification
- doctor of medicine
- certified medical assistant
- Certified CPR
- certified banquet service
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Metro by T-Mobile
02.2024 - Current
Banquet Server
BSE
11.2023 - 02.2024
Bakery Worker
Catalana
05.2023 - 11.2023
Warehouse Worker
Home Improvements
10.2022 - 03.2023
Doctor
Clinica Orlando Santana
09.2019 - 05.2022
- doctor of medicine
- certified medical assistant
- Certified CPR
- certified banquet service
Bachelor of Science - Doctor
Universidad Ciencias Medicas
Similar Profiles
Ieveck GuerreroIeveck Guerrero
Line Cook at broadway by amar santanaLine Cook at broadway by amar santana
Josue DesruisseauJosue Desruisseau
Greenhouse Worker at Santana NurseryGreenhouse Worker at Santana Nursery
Katherine CastroKatherine Castro
Emergency Doctor at Marcelino Velez Santana General HospitalEmergency Doctor at Marcelino Velez Santana General Hospital