Chejuana L. Daniels

Customer Service: Adhere to company Standard Operating Procedures relative personnel performance and customer service Review work procedures and operational problems in order to determine ways to improve service, performance, and safety Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Greet guests, escort them to their seats, and present them with menus and wine lists Able to inform customer of services company has to offer. Inform supervisors when supplies are getting low or equipment is not working properly. . Insurance Agent Proficiencies: . Compute and record totals of transactions. Working knowledge of insurance procedures Ability to probe for customers’ needs Data Entry Great customer service skills Escalation experience Fast typing skills Insurance License Experience in mentoring new agents Recruiting Answer customers' questions, and provide information on procedures or policies Additional Qualifications: Team player; ability to work in diverse social environments Punctual and reliable Ability to work with minimal supervision Highly motivated, driven to achieve exceptional result Public Speaking Motivational Speaker Excellent written and verbal communication skills Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.