Cheketa Roberson
Springfield,GA
Summary
Dynamic Team Lead with expertise in quality control, performance monitoring, and employee training. Proven ability to motivate teams, ensuring high productivity and quality standards. Known for reliability, flexibility, and strong organizational skills. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Lead
Hyundai Glovis
Ellabell, GA
07.2024 - Current
- Manage a team to achieve goals and create a productive work environment.
- Track team productivity, daily attendance and quality, addressing any issues or performance gaps.
- Train new employees and provide ongoing training and training materials.
- Distribute information and motivate team members and communicate with upper management.
- Conduct daily start-up meetings with team members.
- Support all departments in VPC.
- Create R.O's and RTP's as needed, locate vehicles with VLMS and close hold codes.
Non Emergency Transportation Driver
Keeping It Transportation Affordable
Macon, GA
04.2020 - 07.2024
- Operated non-emergency transportation vehicles to ensure timely patient arrivals at medical appointments.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance tasks.
- Assisted passengers with mobility challenges, ensuring safe boarding and disembarking procedures.
- Coordinated scheduling of transport routes to optimize efficiency and minimize wait times for clients.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Supported passengers in managing personal belongings during transport, demonstrating care for their needs beyond transportation expectations.
- Completed detailed logs of each trip, ensuring accurate record-keeping for company purposes and regulatory compliance.
Caregiver
Joann's Personal Care Home
03.2021 - 03.2024
- Assisted residents with daily living activities, promoting independence and ensuring comfort and safety.
- Developed personalized care plans based on individual needs and preferences.
- Administered over-the counter medication as needed and monitored health conditions for residents.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Non-Emergency Transportation Driver
Quality Transportation
Cochran, GA
03.2013 - 06.2019
- Maintained accurate logs of daily trips and client interactions.
- Conducted regular vehicle inspections to ensure compliance with safety standards.
- Collaborated with healthcare providers to coordinate timely transport services.
- Demonstrated flexibility in adapting routes based on traffic conditions or unexpected events, ensuring a smooth passenger experience.
- Fostered positive relationships with healthcare providers, streamlining communication about patient pick-up times and locations.
- Received recognition for outstanding customer service skills, leading to increased client referrals and repeat business.
- Ensured safe transportation of clients to and from medical appointments.
Education
High School Diploma -
Southeast High School
Macon, GA2002
Skills
- Accountability, Self-Motivated and Results-driven
- Quality process audits and Quality inspection
- Workplace safety and 5S
- Performance monitoring
- Task delegation
- Teamwork and Team Motivation
- Leading team meetings
- Reliability and punctuality
- Overseeing daily activities
- Verbal and written communication
- Computer skills
- Multitasking Abilities
Certification
- Basic Life Support (CPR and AED)
Timeline
Team Lead
Hyundai Glovis
07.2024 - Current
Caregiver
Joann's Personal Care Home
03.2021 - 03.2024
Non Emergency Transportation Driver
Keeping It Transportation Affordable
04.2020 - 07.2024
Non-Emergency Transportation Driver
Quality Transportation
03.2013 - 06.2019
High School Diploma -
Southeast High School