Chelaine Furgason

Perform a variety of analytical work in the following fields: time management; financial administration; human
resources (HR) management; inventory management; records management;
Work on projects designed to increase the effectiveness and efficiency of work operations and programs in
the field office to which assigned.
Prepare the present findings, orally and in writing, to higher-level management personnel.
Guide and train other employees in facets of work performed.
Demonstrate c confident, articulate, and professional speaking abilities.
Managed and monitored development of schedules for interviewing processes for 380 applicants at a time.
Review payroll computerized edit reports and makes adjustments to ensure the accuracy of each
employees paycheck.
Process timekeeping corrections.
Communicated effectively with Human Resources during the interview processing for incoming employees.

Processing unrouteable transactions. Any returned NICS transaction, that are unable to be attached to the corresponding transaction by the NICS system. These documents will be auto routed to the correct transaction. You must ensure the Unrouteable Transmission workbasket is assigned Review the incoming documentation for the corresponding NTN or Transmission ID.

Serialize Electronic Communications in Sentinel for acting awards

Execute formal training events with NICS Operations Unit staff for newly implemented Legal Instruments Examiner interview processes.

Process forms, paperwork, and authorizations for timekeeper and MPA responsibilities. Example- SF-52 and FD-986, ensuring forms are in accordance to regulations and policy.

Demonstrated ability to successfully manage priorities & deliverables in a fast-paced, dead-line oriented
environment
Analyzed floor wide metrics data, recognized varying data to determine a solution along NOU MAPAS.
Proven ability to multi-task.
Taking intuitive to complete extra Virtual Academies to further expand on various sections within the FBI.

Evaluate information through electronic tips and phone calls. The ability to analyze, document, communicate and
determine if the information provided needs to be actioned further.
Prioritized actionable information
Completed preliminary research to respond and action accordingly.
Ability to communication with FBI partners to relay information.
Strong and accurate documentation skills.
Conducted research through various databases, including becoming very familiar with the processing
dashboard Threat Intake Process (TIPS).Provide timely and direct notification for Threat to Life’s (TTL) to properly responding Operation Centers
and Field Offices.
Search defined sources such as FBI and open-source databases, social media platforms, and criminal
records to assist Special Agents and Intelligence Analysts on investigative case work.
Disseminate information pertaining potential national security situations.
Debriefed management daily with particular situation assistance.
Addressed a variety of conventional problems, questions, or situations in conformance with established
criteria.
Prepared and issued investigative reports in accordance with policies and procedures.
Volunteered for NTOS Sponsorship Program. Assists with onboarding employees with various topics
(Schooling, Housing, Social Groups)
Attended Suicide Prevention and Assistant courses.
Took advantage of Virtual Academy Sources to maintain and further understand FBI goals and
expectations.
Wrote 150+ Guardians, over 10 TTL’S, and one recognized success story.

Focused on bettering the lives and vision of patients. Providing compassion and empathy to patients while also
performing advanced technical screenings and testing.
Gathering and completing patients medical histories including current chief complaint.
Perform various vision screenings and diagnostic tests.
Coordinating patient scheduling.
Perform clinical optics including Lensometry, Retinoscopy and Refractometry.
Maintain a positive, upbeat attitude for staff and patients.
Conduct visual fields on patients including Humphrey and Goldmann.
Ocular Pharmacology knowledge and understands medications used in ophthalmology

Ocular Pharmacology knowledge and understands medications used in ophthalmology
Completes CME requirements to maintain certification through JCAHPO.
Incorporates assessment tools and adapts procedures for pediatric, adolescent, adult or geriatric patients
and their disabilities.
Family-Centered care that focuses on the need of the child first and values the family as an important
member of the care team
Excellence in clinical care, service and communication
Supervising and assisted training other ophthalmic assistants

Promoted to Lead Pediatric Technician.

Ensure smooth running of the clinic with time management and proper clinic programs and procedures
followed.
Fill in for staff who is missing within the Pediatric clinic.
Ensure highest patient/provider care.
Communication with Surgery Scheduler staff on patients behalf for scheduling procedure and OR needs.
Sending proper medication to partnering clinics and pharmacies.
Point of Contact for the Pediatric Clinic, answering patient questions and relaying provider information to
patients.

Provided care for kids at residence and altering locations.
Provided nanny services to parents on an as-needed basis.
Cared for children aged one to 13 years old.
Transported children to school, appointments and extracurricular activities.
Vacationed with families to attend to children.
Met the physical, emotional and social needs of the children.
Contributed a safe, caring, nurturing and simulating environment for the children to thrive with
development.
Conflict Management & Resolution.
Creative Problem-Solving.
Early Childhood Education.
Meal Planning & Preparation.
Parent & Guardian Communications.
Task Prioritization.
Time Management.

• Explained daily specials and beverage promotions to exceed daily sales goals.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Host: Skilled at providing courteous service, collaborating on a team, making and updating reservations for
  guests. Thrive in dynamic and fast-paced work environments.
• Promoted to Server:
  Ensured optimal guest experience with seating, taking orders, removing dishware with a positive attitude.
  Managed orders, accompanied with financial transactions using a digital processing service.
  Resolved customer concerns.
  Multi-tasked during every shift
  Maintained accuracy of cash register transactions by accurately counting money and entering data
  correctly into the POS system.
  Demonstrated an ability to handle stress calmly under pressure situations such as busy weekends or
  holidays without sacrificing the quality of product delivered or the level of customer service provided.
  Knowledge of food safety, health codes, and regulations.
  Ability to work in a fast-paced environment .
  Understanding of customer service principles.
  Excellent communication skills .
  Attention to detail .
  Cash handling and POS operation experience.
  Strong organizational skills.
  Highly motivated and reliable team player.
  Skilled at multi-tasking efficiently.
  Proven ability to upsell menu items.
• Promoted to Lead Server:
  Trained new servers and provided new staff with company procedure and policies.
  Assigned and checked staffs opening and closing nightly duties to ensure quality work.
  Managed different level of employees- cooks, hosts, and servers.
  Checked nightly sale numbers and compared to server sales.
  Counted and stored servers money concluding a shift.
  Ensured smooth running operations while leading daily opening/closing duties like stocking condiments or
  checking cash registers.
  Organized monthly meetings with waitstaff staff to discuss safety standards, customer experience goals,
  and strategies for meeting revenue targets
  Awarded Best Server Sales while employed.
• Bartender:
  Operate register and verification machines.
  Order required liquor and supplies.
  Display bottled goods and glasses to make for a smart, clean look.
  Prepare garnishes.
  Clean and sanitize the bar and replenish supplies as needed.
  Compiled nightly sales to ensure proper funds added correctly to the money drawer.
  Ensure all staffs deposits made it to the safe after every shift.
  Build repport with customers.
  Manage customers at the bar, various tables and to-go orders.

Travel from room to room designated to assist residents in daily life.
- Display cheerful, friendly, and compassionate demeanor in order to improve patient mood.
- Provide support, stories, and a simple smile.
-Decorate for the residents room for the holidays.