Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Chelan Shaye Phillips

Willow Springs,Missouri

Summary

Adaptable Paramedic with great leadership skills and critical thinking abilities. Proven leadership illustrated over 15 years of excellent emergency medical performance. Dedicated to fast-paced and compassionate care. Dependable Leader effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Mentor delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Management and leadership strategies. Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.

Overview

18
18
years of professional experience

Work History

Paramedic

Ozark County Ambulance District
12.2023 - Current
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment
  • Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during training as Field Training Officer.
  • Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
  • Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.

Critical Care Flight Paramedic

Air-Evac Lifeteam
10.2019 - 12.2023
  • Improved patient outcomes by providing critical care support during emergency medical flight transports.
  • Enhanced team efficiency through expertly coordinating with flight nurses and pilots in high-pressure situations.
  • Contributed to ongoing professional development within the team, leading training sessions on critical care procedures and protocols for new hires.
  • Assisted in the development of standard operating procedures for air medical transports, ensuring adherence to industry best practices.
  • Supported continuous improvement efforts within the organization by participating in after-action reviews following particularly challenging missions.
  • Promoted a culture of safety among colleagues by adhering to established guidelines regarding personal protective equipment and hazard avoidance.
  • Served as a vital resource for colleagues by providing expert guidance on management of complex medical cases within flight paramedic scope of practice.

Manager

AutoZone
04.2008 - 08.2012
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.

Officer Candidate

United States Army National Guard
08.2005 - 10.2008
  • Enhanced team efficiency by streamlining communication and implementing effective time management strategies.
  • Developed strong leadership skills through training and mentoring junior officers, resulting in improved overall performance.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Collaborated with cross-functional teams to develop innovative solutions for complex problems, leading to increased productivity.
  • Conducted thorough analyses of financial data to identify trends and inform strategic decision-making processes.
  • Facilitated open communication channels between departments, improving collaboration and teamwork throughout the organization.
  • Established strong relationships with key stakeholders to gain support for critical initiatives, ultimately driving success in achieving organizational goals.

Education

Emergency Medical Technician - Health Sciences

Southwest Baptist University
Salem

Associate of Arts - Liberal Arts

Cochise College
Sierra Vista

Paramedic Certification - Health Sciences

South Howell County Ambulance District
West Plains, MO
12.2015

Skills

  • Critical Decision-Making Skills
  • Patient Management
  • Documentation and Reporting
  • Care Plan Adherence
  • Safety Protocols
  • Behavioral Emergency Intervention
  • Mental Health Crisis Management
  • Satori Alternative to Managing Aggression

Accomplishments

  • Collaborated with team of 50-100 in the development of new protocols.
  • Served as Instructor for multiple small businesses in various subjects.
  • Successful in public relations communications.
  • Served as advisor for behavioral emergencies within EMS.

Additional Information

Very string leadership skills. Passionate about mentoring young and new employees to be the best they can be for the individuals we serve. Anyone can stand in the "Boss" position, Not everyone can be a "Leader."

Timeline

Paramedic

Ozark County Ambulance District
12.2023 - Current

Critical Care Flight Paramedic

Air-Evac Lifeteam
10.2019 - 12.2023

Manager

AutoZone
04.2008 - 08.2012

Officer Candidate

United States Army National Guard
08.2005 - 10.2008

Emergency Medical Technician - Health Sciences

Southwest Baptist University

Associate of Arts - Liberal Arts

Cochise College

Paramedic Certification - Health Sciences

South Howell County Ambulance District
Chelan Shaye Phillips