Chelcea Jourdain
CHICAGO,IL
Summary
Highly knowledgeable administrative professional that brings a wealth of healthcare and education leadership experience and expertise in problem-solving and project management. Talented in maintaining complex and comprehensive databases covering patient and student information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Education
The Godard School
05.2021 - Current
- Recruited, trained and mentored faculty and staff in best practices for instruction.
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Established strong relationships with community organizations, promoting partnerships that enriched student learning experiences.
- Managed staff development initiatives, fostering a culture of continuous learning and improvement among educators.
- Strengthened curriculum design by collaborating with faculty and implementing innovative teaching methodologies.
- Proactively identified areas where additional resources were needed; secured funding through grants or reallocating existing budgets.
Director of Educational Services
KinderCare Learning Companies
03.2019 - 12.2021
- Fostered an inclusive school culture that valued diversity and promoted equity among all stakeholders, resulting in increased student engagement and success rates.
- Implemented data-driven decision-making processes to guide instructional improvements and student achievement outcomes.
- Spearheaded grant writing efforts that secured funding for supplemental programs targeting at-risk populations and academic enrichment initiatives.
- Planned, administered and controlled budgets and produced financial reports.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Collaborated with faculty members to design interdisciplinary programs that promoted critical thinking and problem-solving skills.
- Developed strong communication and organizational skills through working on group projects.
Health Care Analyst
Elevance Health
03.2014 - 03.2019
- Upheld HIPAA regulations and standards for protecting patient information.
- Strengthened relationships with external stakeholders such as payers, providers, and vendors through regular communication and collaborative initiatives.
- Studied and researched various medical terms as well as software and coding systems.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Developed and maintained a comprehensive database of healthcare providers, aiding in the identification of potential partners for future collaborations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Cultivated interpersonal skills by building positive relationships with others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated leadership skills in managing projects from concept to completion.
Education
Bachelor of Science - Early Childhood Education
Tennessee State University
Nashville, TNHealthcare Administration -
Drexel University
Philadelphia, PA01.2027
Skills
- Effective interpersonal communication
- Leadership
- Risk Management
- Data Analysis
- Analytical Skill
- Problem solving
- Organization
- Scribe
- Microsoft Office Suite
- CPT/ ICD 9/10 Coding
- EMR/EHR Software build
- Medical terminology
- Medical billing/coding
- Customer service
- Healthcare functionality
- Education administration
- Documentation skills
- Curriculum Planning
- SQL
- Strong PM foundations
- Software building & presentation skills
- Project Management
Certification
- Structured Query Language Essentials
- Professional Management Training
- Human Resources Management Training
- Project Management Foundation: Project Planning
- Patient Accounting Training
- Illinois Director Credential - Gateways to Opportunity
- PG Diploma of Educational Administrator and Management
- CPR & First Aid
Timeline
Director of Education
The Godard School
05.2021 - Current
Director of Educational Services
KinderCare Learning Companies
03.2019 - 12.2021
Health Care Analyst
Elevance Health
03.2014 - 03.2019
Bachelor of Science - Early Childhood Education
Tennessee State University
Healthcare Administration -
Drexel University
Similar Profiles
Deepika SrivastavaDeepika Srivastava
Lead Teacher at The Godard SchoolLead Teacher at The Godard School
Amy GetnerAmy Getner
Elderly Caregiver at Lisa Firmin/Nancy GodardElderly Caregiver at Lisa Firmin/Nancy Godard
Shannon BowlesShannon Bowles
CRT Teacher, Physical Education and Classroom at Tucker Road Primary School, Ormond Primary School, Valkstone Primary SchoolCRT Teacher, Physical Education and Classroom at Tucker Road Primary School, Ormond Primary School, Valkstone Primary School
Maria Lourdes CruzMaria Lourdes Cruz
Certified Pharmacy Technician at CVS CaremarkCertified Pharmacy Technician at CVS Caremark
SPURTHI PATNAMSPURTHI PATNAM
Data Analyst at Affinity Solutions, Inc.Data Analyst at Affinity Solutions, Inc.