Professional Summary
Overview
Work History
Education
Skills
References
Timeline

Chelcie Ennis-Bell

Private Care
Watertown,NY
15
years of professional experience

Dynamic nursing professional with extensive experience at Private Care, excelling in medication administration and patient advocacy. Proven ability to enhance patient outcomes through effective care coordination and infection control measures, significantly reducing hospital-acquired infections. Adept at clinical documentation and fostering interdisciplinary collaboration to optimize healthcare delivery.

Dynamic individual with hands-on experience in charting and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Work History

Nurse

13 Years 8 Months
Private Care | 02.2013 - Current
  • Administered medications and treatments according to established protocols.
  • Assisted in patient assessments and care planning processes.
  • Monitored vital signs and reported changes to healthcare teams.
  • Provided education on health management and wellness practices.
  • Collaborated with interdisciplinary teams to enhance patient outcomes.
  • Implemented infection control measures to ensure patient safety.
  • Advocated for patient needs within clinical settings and during care transitions.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.

Front Desk Receptionist

1 Year 11 Months
Urgent Care | 06.2018 - 05.2020
  • Supervised front desk operations, ensuring efficient patient check-in and check-out processes.
  • Trained and mentored staff on customer service best practices for improved patient satisfaction.
  • Coordinated appointment scheduling using electronic health record (EHR) systems to optimize workflow.
  • Implemented standard operating procedures to enhance front desk efficiency and reduce wait times.
  • Resolved patient inquiries and concerns promptly, fostering a positive environment in urgent care setting.
  • Collaborated with medical staff to streamline communication and improve overall service delivery.
  • Monitored daily operations, identifying areas for process improvement and implementing necessary changes.
  • Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
  • Resolved guest complaints with tact and diplomacy, maintaining a positive image for the company.

Lab Assistant

1 Year 11 Months
Urgent Care | 06.2018 - 05.2020
  • Assisted in sample collection and processing for various diagnostic tests.
  • Maintained laboratory equipment, ensuring optimal functionality and cleanliness.
  • Supported staff in conducting patient assessments and recording vital signs.
  • Collaborated with medical team to streamline lab workflows and improve service efficiency.
  • Provided accurate data entry for test results into electronic health record systems.
  • Trained new staff on laboratory protocols and safety procedures to enhance team performance.
  • Conducted quality control checks on lab supplies and reagents to ensure reliable results.
  • Implemented streamlined communication processes between lab technicians and healthcare providers.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.

Phlebotomist

7 Years 3 Months
SSV | 04.2011 - 07.2018
  • Collected blood samples following strict safety and hygiene protocols.
  • Maintained accurate patient records and labeling for sample identification.
  • Assisted in training new staff on phlebotomy techniques and procedures.
  • Implemented process improvements to streamline sample collection workflows.

Education

CNA - Nursing Administration

Samaritan Medical Center | Watertown, NY | 01.2011

Associate of Applied Science - Chemical Dependency

Jefferson Community College | Watertown, NY | 09.2026

High School Diploma

General Brown High School | Dexter, NY | 06.2009

Skills

Clinical documentation
Medication administration
Infection control
Patient management
Care coordination
Care plan implementation
Treatment Planning
Unit administration
Patient advocacy
Medical chart management
Electronic health records management
Policy and procedure compliance
Workflow and patient management
Charting medication administration
loss prevention
inventory control
sanitary equipment safety

References

Karen O’marra- 917-886-1208

Mary-Ellen Slattery- 315-686-9989

Ted Mascott- 315-783-6119

Donna Kane- 315-778-5800

Timeline

Front Desk Receptionist

Urgent Care
06.2018 - 05.2020Read More

Lab Assistant

Urgent Care
06.2018 - 05.2020Read More

Nurse

Private Care
02.2013 - CurrentRead More

Phlebotomist

SSV
04.2011 - 07.2018Read More

Samaritan Medical Center

CNA from Nursing Administration
Read More

Jefferson Community College

Associate of Applied Science from Chemical Dependency
Read More

General Brown High School

High School Diploma
Read More
Chelcie Ennis-Bell