Chelcie E. Ross
Madison Heights
Summary
Compassionate and results-driven Registered Nurse with over 10 years of experience across diverse healthcare settings, including emergency care, labor and delivery, psychiatry, and long-term rehabilitation. Adept at patient assessment, medication administration, and interdisciplinary collaboration to deliver exceptional, patient-centered care. Passionate about improving health outcomes and committed to advancing quality standards within dynamic healthcare organizations such as UnitedHealthcare.
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse – Psychiatric & Clinical Quality Coordinator
Centra Health Virginia Baptist Hospital
02.2022 - Current
- Provided compassionate care for patients with acute and chronic mental health conditions in an inpatient setting.
- Conducted psychiatric assessments, administered psychotropic medications, and implemented individualized care plans.
- Led clinical quality improvement initiatives, analyzing performance metrics and driving compliance with HIPAA, JCAHO, and CMS standards.
- Facilitated staff training on best practices, risk reduction, and documentation accuracy to enhance patient safety and outcomes.
Registered Nurse – Labor & Delivery
University of Virginia Health System
06.2024 - 12.2024
- Delivered comprehensive maternal and neonatal care, including assessments, medication administration, and treatment planning.
- Supported patients and families through education and emotional guidance during labor and postpartum recovery.
- Collaborated with interdisciplinary teams to ensure safe, evidence-based care and adherence to institutional protocols.
Registered Nurse – Emergency Department
Centra Lynchburg General Hospital
08.2021 - 02.2022
- Delivered rapid, high-quality care in a fast-paced emergency environment, performing triage and critical interventions.
- Administered emergency treatments, including IV therapy and wound care, while collaborating with physicians to stabilize patients.
- Educated patients and families on discharge instructions and follow-up care to promote recovery and prevent readmissions.
Licensed Practical Nurse
Johnson Health Center
01.2016 - 08.2021
- Administered medications and monitored patient responses to treatment plans.
- Assisted in developing individualized care plans for diverse patient populations.
- Provided education to patients and families on health management and disease prevention.
- Collaborated with healthcare teams to coordinate comprehensive patient care services.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Schedule OBGYN hospital procedures
- Assit with insurance companies or insurance approval and prior authorization
Education
Bachelor of Science in Nursing - Nursing
Capella University
Minneapolis, MN10.2022
Associate Degree in Nursing - Nursing
Centra College of Nursing
Lynchburg, VA05.2021
Diploma - Licensed Practical Nursing
Medical Careers Institute
Virginia Beach, VA07.2014
High School Diploma -
Virginia Episcopal School
Lynchburg, VA05-2009
Skills
- Patient Care & Assessment
- Medication Administration
- Clinical Documentation
- Care Planning & Management
- Health Promotion & Disease Prevention
- Quality Improvement
- Regulatory Compliance (HIPAA, JCAHO, CMS)
- Risk Management
- Team Leadership
- Process Optimization
- EHR Systems
- Data Analysis
- Patient Education
- Patient assessments
- Direct patient care
- Documentation and charting
- Patient education and counseling
- Patient and family advocacy
- Medication administration
- Medication and IV administration
- Clinical judgment
- Patient monitoring
- Care planning
- Care plan development
- Nursing staff leadership
Certification
- Registered Nurse (RN): License #0001303276 (Valid through 2026-12-31)
- Basic Life Support (BLS) Certified
Timeline
Registered Nurse – Labor & Delivery
University of Virginia Health System
06.2024 - 12.2024
Registered Nurse – Psychiatric & Clinical Quality Coordinator
Centra Health Virginia Baptist Hospital
02.2022 - Current
Registered Nurse – Emergency Department
Centra Lynchburg General Hospital
08.2021 - 02.2022
Licensed Practical Nurse
Johnson Health Center
01.2016 - 08.2021
Associate Degree in Nursing - Nursing
Centra College of Nursing
Diploma - Licensed Practical Nursing
Medical Careers Institute
Bachelor of Science in Nursing - Nursing
Capella University
High School Diploma -
Virginia Episcopal School