Chelette Smith
Concord,NC
Summary
Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Overview
31
31
years of professional experience
1
1
Certification
Work History
Social Work II Case Manager
Mecklenburg County Public Health Department
Charlotte, NC
07.2013 - Current
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Referred families to shelters, legal resources and educational programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Worked with senior case managers to coordinate team development activities and trainings.
Social Worker Case Manager
Carolina Healthcare System
Chatrlotte, NC
07.2007 - 06.2013
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Explained medical care options to help families make informed healthcare decisions.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to create and implement Individualized Education Plans.
- Administered assessments and developed academic goals based on specific disabilities.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Referred families to shelters, legal resources and educational programs.
- Coordinated individual referrals to obtain community services, advocated for client needs.
Paraprofessional
CBS Paraprofessional
Kannapolis, NC
01.2003 - 06.2007
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Responsible for behavior intervention of children in an academic environment.
- Acted as a mentor to students in an educational settings to ensure proper behavior.
Unit Coordinator
Carolinas Healthcare System - University
Charlotte, NC
08.1995 - 06.2007
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Coordinated non-clinical and ancillary services of assigned patient care units.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Scheduled patient testing, delivered specimens to lab, received STAT lab results and posted in patient record for access by physicians.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
- Coordinated and maintained referral sources related to admissions, discharges and follow up services to sustain daily census requirements.
- Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
- Assisted with processing patient admissions, transfers and discharges.
Education
Bachelor of Arts - Social Work
University of NC At Charlotte
9201 University City Blvd05.2003
Skills
- Critical Thinking
- Multidisciplinary Collaboration
- Note Organization
- Electronic Charting
- Treatment Plan Development
- Intervention Strategies
- Care Plan Management
- FEMA Certification
- Policy Writing
- EPIC software
- Certified Nursing Assistance
Certification
- Certified Nursing Assistance
Timeline
Social Work II Case Manager
Mecklenburg County Public Health Department
07.2013 - Current
Social Worker Case Manager
Carolina Healthcare System
07.2007 - 06.2013
Paraprofessional
CBS Paraprofessional
01.2003 - 06.2007
Unit Coordinator
Carolinas Healthcare System - University
08.1995 - 06.2007
Bachelor of Arts - Social Work
University of NC At Charlotte
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