Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Chelinna Baez

West Roxbury,MA

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

10
10
years of professional experience

Work History

Receptionist

European Wax Center
12.2022 - Current

• Front desk & guest services

• Appointment scheduling & confirmations

• POS systems & cash handling

• Membership & retail sales

• Phone & in-person communication

• Time management & multitasking

• Team collaboration

Medical Receptionist

CareWell Urgent Care
01.2022 - 12.2022
  • Patient check-in & check-out
  • Appointment scheduling
  • Insurance verification
  • Medical records management (HIPAA compliant)
  • Phone & front-desk communication
  • EMR/EHR systems
  • Multitasking in fast-paced environments

Medical Receptionist

Mattapan Community Health Center
04.2020 - 12.2020
  • Patient check-in & check-out
  • Appointment scheduling
  • Insurance verification
  • Medical records management (HIPAA compliant)
  • Phone & front-desk communication
  • EMR/EHR systems
  • Multitasking in fast-paced environments

Cashier

Dunkin Dounts
10.2019 - 12.2019

Processed cash, credit, and debit transactions accurately

• Assisted customers with purchases, questions, and returns

• Maintained a clean and organized checkout area

• Balanced cash drawer at the end of shifts

Cashier

America Food Basket
05.2016 - 11.2016
  • Processed cash, credit, and debit transactions accurately
  • Assisted customers with purchases, questions, and returns
  • Maintained a clean and organized checkout area
  • Balanced cash drawer at the end of shifts

Education

GED -

Boston Day And Evening
Roxbury, MA
12.2017

Skills

Responsible & punctuality, fast learner, bilingual, EMR& EHR

Timeline

Receptionist

European Wax Center
12.2022 - Current

Medical Receptionist

CareWell Urgent Care
01.2022 - 12.2022

Medical Receptionist

Mattapan Community Health Center
04.2020 - 12.2020

Cashier

Dunkin Dounts
10.2019 - 12.2019

Cashier

America Food Basket
05.2016 - 11.2016

GED -

Boston Day And Evening
Chelinna Baez