Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Chelisa Bouknight

Washington,DC

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Committed and hardworking Job Title with Number years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Reliable Job Title offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type and Type areas and flexible with changing business needs.

Overview

1
1
year of post-secondary education
3
3
years of professional experience

Work History

FOH Team Member

Amazon
Washington, DC
09.2020 - 03.2021
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Checked guests' identification before serving alcoholic beverages.
  • Answered customers' questions, recommended items and recorded order information.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.

Service Porter

Walter E. Convention Center
Washington, DC
02.2017 - 08.2019
  • Communicated with coworkers and managers about completed duties.
  • Cleaned and organized Room, Room, and Room.
  • Checked inventory levels for Type and Type cleaning products and placed orders to restock.
  • Properly operated vacuums, floor polishers and Type equipment to avoid malfunctions and expensive repairs.
  • Assessed high-traffic areas, including hallways, lobby areas and reception for cleanliness.
  • Monitored proper and safe waste disposal.
  • Adhered to company safety regulations and OSHA requirements.
  • Demonstrated commitment through impeccable attendance and quality performance.
  • Performed cleaning and maintenance duties as directed.
  • Cleaned and organized building areas as required.
  • Completed or assigned cleaning duties, including sweeping, mopping and window-cleaning.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.

Cashier

Gaint Foods
Washington, DC
03.2020 - Sep
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Operated cash register to record all transactions accurately and efficiently.
  • Completed manual and machine counts of funds
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Assisted customers by answering questions and fulfillingrequest
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS t and credit purchases or refunds.

Education

High School Diploma - General Studies

Theodore Roosevelt Senior High
Washington, DC
03.2012 - 09.2012

Skills

Customer assistance

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Timeline

FOH Team Member

Amazon
09.2020 - 03.2021

Cashier

Gaint Foods
03.2020 - Sep

Service Porter

Walter E. Convention Center
02.2017 - 08.2019

High School Diploma - General Studies

Theodore Roosevelt Senior High
03.2012 - 09.2012

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Chelisa Bouknight