Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
PCA
viemed/Veterans Hospital
New Orleans, LA
07.2023 - Current
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
Transported clients from one location to another in an efficient manner.
Gave reminders about hygiene practices like brushing teeth or combing hair.
Responded to bell or light signal calls to assist patients with needs.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Assisted with patient admissions, discharges and transfers.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
Kept instruments and equipment clean and sanitized.
Notified senior staff of patient emergencies to optimize outcomes.
Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Answered patient call signals and signal lights to determine patients' needs.
Turned and repositioned bedridden patients to prevent bedsores.
Provided physical support to assist patients with bathing, dressing and toileting.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Supplied, collected and emptied patient bedpans on frequent basis.
Collected specimens from patients for laboratory testing purposes.
Reminded patients to take prescribed medications or nutritional supplements.
Shaved and draped patients to prepare for surgery, treatment or examination.
Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
PCA
Lake Sherwood Village
Baton Rouge, LA
07.2022 - Current
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
Prepared meals according to dietary guidelines set forth by the physician or dietitian.
Answered questions from family members regarding patient's condition or care plan.
Gave reminders about hygiene practices like brushing teeth or combing hair.
Responded to bell or light signal calls to assist patients with needs.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Recorded patient conditions and vital signs before and after medical operations.
Notified senior staff of patient emergencies to optimize outcomes.
Prepared patient chart for admission and compiled appropriate paperwork.
Answered patient call signals and signal lights to determine patients' needs.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Program Support Assistant
Ochner Medical AssistantB
Baton Rouge, LA
02.2015 - 11.2019
Answered inquiries from external customers regarding program information.
Developed policies and procedures for use within the program team environment.
Maintained filing systems for records related to programs being supported.
Responded to customer service requests through email or telephone contact.
Managed special projects as assigned by Program Management personnel.
Conducted research on potential grant opportunities, prepared funding applications and tracked results.
Organized and coordinated meetings, conferences, presentations and other events.
Assisted in the development of project plans, timelines and objectives.
Reviewed incoming correspondence and took appropriate action as needed.
Processed invoices, payments, travel reimbursements and other financial documents.
Prepared reports summarizing program activities for internal stakeholders.
Processed financial documents, contracts, expense reports and invoices.
Maintained positive working relationship with fellow staff and management.
Assisted organizational efforts by filing, entering data and answering phones.
Handled incoming calls and directed callers to appropriate department or employee.
Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Maintained front desk to provide positive first impression.
Answered phones and routed voicemails to respective employees.
Assisted with set up for social events and food deliveries.
PCA
St. James Place Bar & Grill
Baton Rouge, LA
02.2012 - 01.2015
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Maintained accurate records of client care services provided on a daily basis.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Accompanied clients to doctor's appointments and outings when necessary.
Transported clients from one location to another in an efficient manner.
Assisted patients with recreational activities such as reading books or playing board games.
Gave reminders about hygiene practices like brushing teeth or combing hair.
Responded to bell or light signal calls to assist patients with needs.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Recorded patient conditions and vital signs before and after medical operations.
Restocked unit frequently with necessary medical supplies.
Answered patient call signals and signal lights to determine patients' needs.
Provided physical support to assist patients with bathing, dressing and toileting.
Turned and repositioned bedridden patients to prevent bedsores.
Shaved and draped patients to prepare for surgery, treatment or examination.
Reminded patients to take prescribed medications or nutritional supplements.
PCA
Jefferson Manor Nursing & Rehab
Baton Rouge, LA
12.2008 - 05.2012
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Maintained accurate records of client care services provided on a daily basis.
Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Accompanied clients to doctor's appointments and outings when necessary.
Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
Responded promptly to emergency situations according to established protocols.
Prepared meals according to dietary guidelines set forth by the physician or dietitian.
Transported clients from one location to another in an efficient manner.
Answered questions from family members regarding patient's condition or care plan.
Gave reminders about hygiene practices like brushing teeth or combing hair.
Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
Responded to bell or light signal calls to assist patients with needs.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Recorded patient conditions and vital signs before and after medical operations.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Answered patient call signals and signal lights to determine patients' needs.
Turned and repositioned bedridden patients to prevent bedsores.
Program Support Assistant
Ascension Oaks Nurising & Rehab
Gonzales, LA
03.2006 - 12.2009
Maintained filing systems for records related to programs being supported.
Responded to customer service requests through email or telephone contact.
Managed special projects as assigned by Program Management personnel.
Developed and maintained databases for tracking program activities.
Organized and coordinated meetings, conferences, presentations and other events.
Reviewed incoming correspondence and took appropriate action as needed.
Processed invoices, payments, travel reimbursements and other financial documents.
Coordinated with vendors to ensure timely delivery of goods or services.
Created spreadsheets to track progress towards program goals and objectives.
Performed data entry into software systems used by the program team members.
Maintained positive working relationship with fellow staff and management.
Provided HR administrative assistance to management team.
Assisted organizational efforts by filing, entering data and answering phones.
Handled incoming calls and directed callers to appropriate department or employee.
Maintained front desk to provide positive first impression.
Monitored office services mailbox for business support needs and requests.
Received and distributed mail, letters and packages.
Answered phones and routed voicemails to respective employees.
Broke down boxes for garbage and recycling.
Assisted with set up for social events and food deliveries.
Greeted guests and vendors to assist in navigating space.
Stocked inventory and ordered office and kitchen supplies.
PCA
St. Elizabeth Hospital
Gonzales, LA
06.2003 - 02.2006
Provided technical support to users on various PC systems and applications.
Performed regular maintenance tasks such as disk clean-up, defragmentation, virus scans.
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Maintained accurate records of client care services provided on a daily basis.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Accompanied clients to doctor's appointments and outings when necessary.
Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
Educated families about proper nutrition for their loved ones in order to maintain good health.
Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
Responded promptly to emergency situations according to established protocols.
Transported clients from one location to another in an efficient manner.
Prepared meals according to dietary guidelines set forth by the physician or dietitian.
Assisted patients with recreational activities such as reading books or playing board games.
Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
Gave reminders about hygiene practices like brushing teeth or combing hair.
Responded to bell or light signal calls to assist patients with needs.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Assisted with patient admissions, discharges and transfers.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Recorded patient conditions and vital signs before and after medical operations.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Answered patient call signals and signal lights to determine patients' needs.
Provided physical support to assist patients with bathing, dressing and toileting.
Turned and repositioned bedridden patients to prevent bedsores.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Patient Care Technician
Thibodaux General Hospital
Thibodaux, LA
02.1999 - 06.2003
Provided technical support to users on various PC systems and applications.
Performed regular maintenance tasks such as disk clean-up, defragmentation, virus scans.
Troubleshot network connectivity issues across multiple platforms including LAN and WAN connections.
Configured networks for internet access and shared resources such as files and printers.
Monitored server performance metrics to ensure optimal operation of systems.
Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
Provided direct patient care and assistance to healthcare team members.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Administered prescribed medications under the supervision of a Registered Nurse.
Ensured that all medical equipment was properly maintained and sterilized.
Maintained accurate records of patient care, condition, progress, and concerns.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Assisted with patient transfers from bed to wheelchair or strher as needed.
Provided emotional support for patients and families during difficult times.
Collected specimens such as urine samples for testing purposes according to established protocols.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Educated patients on basic health-related topics such as nutrition, hygiene habits.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Organized supplies in order to maintain adequate stock levels throughout shift.
Helped create a safe environment by following infection control policies.
Responded quickly in emergency situations by providing appropriate first aid measures.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Responded to bell or light signal calls to assist patients with needs.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Assisted with patient admissions, discharges and transfers.
Recorded patient conditions and vital signs before and after medical operations.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Kept instruments and equipment clean and sanitized.
Notified senior staff of patient emergencies to optimize outcomes.
Prepared patient chart for admission and compiled appropriate paperwork.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Answered patient call signals and signal lights to determine patients' needs.
Provided physical support to assist patients with bathing, dressing and toileting.
Turned and repositioned bedridden patients to prevent bedsores.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Planned and served meals and snacks to patients according to prescribed diets.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Shaved and draped patients to prepare for surgery, treatment or examination.
PCT and Program Support Assistant
Heritage Manor Of Napoleonville
Napoleonville, LA
02.1997 - 09.1999
Answered inquiries from external customers regarding program information.
Maintained filing systems for records related to programs being supported.
Developed policies and procedures for use within the program team environment.
Responded to customer service requests through email or telephone contact.
Updated website content related to upcoming events or new initiatives.
Assisted in creating marketing materials such as brochures or newsletters.
Provided training sessions on using internal software tools utilized by the program team.
Provided administrative support to program staff and management teams.
Developed and maintained databases for tracking program activities.
Assisted in the development of project plans, timelines and objectives.
Reviewed incoming correspondence and took appropriate action as needed.
Coordinated with vendors to ensure timely delivery of goods or services.
Prepared reports summarizing program activities for internal stakeholders.
Performed data entry into software systems used by the program team members.
Maintained positive working relationship with fellow staff and management.
Provided HR administrative assistance to management team.
Handled incoming calls and directed callers to appropriate department or employee.
Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Maintained front desk to provide positive first impression.
Received and distributed mail, letters and packages.
Answered phones and routed voicemails to respective employees.
Greeted guests and vendors to assist in navigating space.
Participated in credit and collections activities
Care plan adhere, physical activity encouragement, vitals signs, transfers, and daily activities.