Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chellsea Coffil

Summary

Dedicated to delivering outstanding support to team members and clients, fostering strong relationships and effective leadership in correctional facility settings. Experienced in managing staff and inmates, skilled in service and clerical tasks, proficient at multitasking with excellent time management skills. Demonstrated success in ensuring compliance with regulations and promoting a collaborative team environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Captain Assistant

Dekalb Regional Youth Detention Center
01.2025 - Current
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted in the hiring process for new officers, participating in interviews and making recommendations based on candidate qualifications and fit with facility culture.
  • Mentored new team members, providing guidance on proper procedures and best practices within the department.
  • Streamlined facility operations by implementing efficient organizational systems and procedures.
  • Transcribed and organized information to assist in preparing security meetings.
  • Maintained a well-organized filing system allowing easy access to important documents when needed.
  • Proofread, edited and evaluated various documentation to verify content aligned with established guidelines.
  • Resolved disciplinary reports by conducting fair and impartial hearings, ensuring a just outcome for all parties involved.
  • Improved overall document quality by providing constructive feedback to colleagues during review sessions.
  • Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Contributed to the successful execution of company-wide initiatives with employee training programs and enforcement of safety procedures.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
  • Provided expert guidance on relevant regulations, legislation, guidelines, standards, best practices related to specific policy areas.
  • Drafted and presented reports outlining policy actions.

Juvenile Correctional Officer III

The Department of Juvenile Justice
03.2023 - Current
  • Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
  • Supervised youth's daily activities for school, meals, and recreation time.
  • Prepared, processed and maintained forms, reports, logs, records, and shift paperwork.
  • Assisted in intake and release of inmates.
  • Prepared reports to document incidents and violations.
  • Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
  • Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
  • Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.

Retail Asset Protection Officer (Site Supervisor)

Metro One Loss Prevention Services Group
01.2021 - 03.2023
  • Wrote reports outlining activities and results.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled and monitored premises in company vehicle
  • Supervised a team of security personnel responsible for protecting company assets from internal and external threats.
  • Effectively managed conflicts between customers or staff, using diplomacy and strong communication skills to deescalate situations and protect company assets.

Security Specialist

Allied Universal Security Services
04.2018 - 12.2022
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.
  • Operated handheld metal detector and other surveillance devices to screen over 500 individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.

Corporate Security Professional

Securitas Security Services USA
01.2022 - 03.2022
  • Greeted over 100 guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored property and investigated areas of suspicion.
  • Supervised grounds, employee entrances and exits and security officers on duty.

Shipping and Receiving Associate

Amazon
08.2020 - 12.2020
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Handled day-to-day shipping and receiving overseeing more than 1,000 packages per day.

Beauty Advisor

Sally Beauty Holdings Inc.
12.2018 - 05.2019
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Processed accurate credit, debit, check and cash sales transactions for more than 80 customer orders per day

Computer Technician

Material In Motion
12.2017 - 04.2018
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
  • Documented all changes and actions in computer-based tracking system.
  • Demonstrated increased knowledge of company products and equipment.
  • Evaluated systems according to predetermined checklist and noted issues.

Administrative Assistant

Georgia Gwinnett College
05.2015 - 12.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Executed record filing system to improve document organization and management.

Customer Service Representative

Staffmark
07.2014 - 05.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed over 40 invoices each week and mailed documentation to clients.

Education

Bachelor of Science - Biology

Georgia Gwinnett College
Lawrenceville, GA

High School Diploma -

Eagles Landing Highschool
05.2014

Skills

  • Courteous with Strong Service Mindset
  • Team leadership
  • Collaborative mindset
  • De-escalation techniques
  • Analytical thinking
  • Excel spreadsheet analysis
  • Documentation expertise
  • Efficient and Detail Oriented
  • Strong oral communication skills
  • Excellent reporting and letter writing skills
  • Skilled in software usage
  • Proactive risk assessment

Certification


  • Georgia Unarmed Security Officer 24 Hour Certificate, Securitas - Jan 2022
  • BJCOT P.O.S.T Certification - May 2023

Timeline

Captain Assistant

Dekalb Regional Youth Detention Center
01.2025 - Current

Juvenile Correctional Officer III

The Department of Juvenile Justice
03.2023 - Current

Corporate Security Professional

Securitas Security Services USA
01.2022 - 03.2022

Retail Asset Protection Officer (Site Supervisor)

Metro One Loss Prevention Services Group
01.2021 - 03.2023

Shipping and Receiving Associate

Amazon
08.2020 - 12.2020

Beauty Advisor

Sally Beauty Holdings Inc.
12.2018 - 05.2019

Security Specialist

Allied Universal Security Services
04.2018 - 12.2022

Computer Technician

Material In Motion
12.2017 - 04.2018

Administrative Assistant

Georgia Gwinnett College
05.2015 - 12.2017

Customer Service Representative

Staffmark
07.2014 - 05.2015

Bachelor of Science - Biology

Georgia Gwinnett College

High School Diploma -

Eagles Landing Highschool

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