Chelonne Hill
San Bernardino,CA
Summary
Proactive Workforce Supervisor with a focus on high productivity and effective task completion. Skilled in team leadership, workflow optimization, and conflict resolution. Leverages strong communication and problem-solving abilities to enhance operations and foster team collaboration.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Quality Control Technician
Epic LLR
Fontana
01.2026 - Current
- Investigated and evaluated customer complaints regarding food products, conducted assessments to determine product quality and compliance with company standards, and documented findings in reports.
- Calibrated testing tools and measuring equipment before daily checks.
- Executed sanitation procedures to maintain compliance with health standards.
Telecom Sales Representative
T&R Frameworks
09.2025 - 01.2026
- Built rapport and handled objections to consistently meet performance targets in fast-paced environment
- Managed high-volume sales, ensuring professionalism and accuracy to enhance customer satisfaction
- Developed communication and conflict resolution skills, preparing for future team leadership roles
Auditor / Problem Solver
Coupang
Moreno Valley
02.2021 - 10.2024
- Conducted internal audits and inspections, ensuring compliance with quality standards and operational requirements
- Identified failed processes and implemented corrective actions, enhancing workflow efficiency
- Maintained documentation and tracked trends of operational issues and resolutions, supporting data-driven improvements
- Ensured adherence to company SOPs, safety procedures, and quality assurance programs
- Supported inventory control and inspection of incoming and in-process materials
- Collaborated with teams to maintain productivity, quality, and compliance across shifts
Shift Supervisor
Drip More LLC
Riverside, CA
05.2020 - 10.2020
- Supervised daily production and packaging operations, ensuring compliance with quality standards to maintain product integrity
- Assigned tasks and monitored performance to ensure adherence to operational procedures, facilitating team efficiency
- Maintained sanitation and safety standards, contributing to a safe and compliant work environment
Education
Arlington High School
Riverside, CASkills
- Quality Control
- Internal Audits
- SSOP Compliance
- Documentation & Reporting
- Corrective Actions
- Calibration procedures
- Quality assurance
- Food Safety
- Sanitation compliance
- Inventory Inspection
- Regulatory Compliance
- Team Leadership
- Problem Solving
- Communication
- Customer complaint resolution
- Safety procedures
- Problem solving
- Shift coordination
- Team leadership
- Effective communication
- Conflict resolution
- Employee training
- Employee engagement
- Regulatory compliance
- Team collaboration and leadership
- Computer skills
- Priority management
- Active listening
Certification
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Desktop Publishing, Graphics Technology
Additional Experience
- Warehouse & Operations Roles (2015–2020)
- Amazon Fulfillment
- Core-Mark
- Coupang
- SMX Staffing
- Pacifica Foods
- Marwah Corporation
- Maintained compliance with safety, sanitation, and quality standards
- Supported high-volume operations with strong attention to detail and accuracy
Timeline
Quality Control Technician
Epic LLR
01.2026 - Current
Telecom Sales Representative
T&R Frameworks
09.2025 - 01.2026
Auditor / Problem Solver
Coupang
02.2021 - 10.2024
Shift Supervisor
Drip More LLC
05.2020 - 10.2020
Arlington High School