Chelsa Argubright Robinson
Yelm,WA
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Professional in customer service with strong background managing high-volume client interactions. Skilled in conflict resolution, process improvement, and training new team members. Known for fostering team collaboration, adapting to changing needs, and consistently achieving results. Strong communication, problem-solving, and leadership abilities highly valued by employers.
Adaptive in maintaining a clean and safe work enviorment for customers and employees.
Overview
24
24
years of professional experience
Work History
Customer Service Retail Sales Consultant
Stewart's Meat Market
05.2002 - 06.2005
- Trained and mentored new staff on customer service best practices and product knowledge.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Developed promotional displays to boost sales and highlight seasonal products.
- Collaborated with team members to streamline checkout processes, reducing wait times.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Landscape Worker
Landscape Structures
09.2005 - 12.2005
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
Customer Service Cashier/Customer Service Representative
Stewart's Meat Market
02.2007 - 08.2008
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in inventory management, ensuring stock availability and organization.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented improvements to checkout process, reducing wait times for customers.
- Developed strong relationships with repeat customers, fostering loyalty and trust in services provided.
Delivery Driver
Jason’s Greenhouse
01.2009 - 11.2013
- Loaded truck with daily delivery orders.
- Secured merchandise on truck with straps and braces to prevent damage during transportation.
- Maintained assigned truck in neat and clean condition, optimizing operations.
- Maintained set routes and schedules to meet customer expectations.
- Provided information and advice to public regarding selection, purchase and care of products.
- Tied and bunched flowers, plants, shrubs and trees, wrapped roots and packed into boxes to fill orders.
- Harvested, potted, labeled, and transplanted various species of plants.
- Gathered large Wholesale orders.
Booth Manager
Stewarts Meat Market
10.2013 - Current
- Managed daily operations of offsite booth in a fast-paced environment.
- Created a fun, safe, friendly environment for both customers and employees.
- Loaded, unloaded, and drove company truck to and from main site and offsite booth daily.
- Developed procedures that improved organization, speed, safety and customer satisfaction.
- Recommended goods based on customer needs and desires.
- Maintained extensive knowledge of various cuts of meets, current sales and promotions, and company policies.
- Arranged and display merchandise and create signs to promote sales.
- Inventoried stock and requisitioned new inventory.
- Wrapped, weighed, labeled and priced cuts of meat.
- Prepared and transported large orders for customers.
- Trained and mentored staff on customer service best practices and product knowledge.
- Streamlined workflow processes to improve efficiency in booth setup and breakdown procedures.
Education
Highschool -
Yelm Highschool
01.2001
Skills
- Management
- Interpersonal communication
- Demand Forecasting
- Customer needs assessments
- Proper food handling
- Safety Awareness
- Sales Transactions
- Employee Coaching
- Operational efficiency
- Customer engagement
- Cash handling
- Attention to detail
Timeline
Booth Manager
Stewarts Meat Market
10.2013 - Current
Delivery Driver
Jason’s Greenhouse
01.2009 - 11.2013
Customer Service Cashier/Customer Service Representative
Stewart's Meat Market
02.2007 - 08.2008
Landscape Worker
Landscape Structures
09.2005 - 12.2005
Customer Service Retail Sales Consultant
Stewart's Meat Market
05.2002 - 06.2005
Highschool -
Yelm Highschool