Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Chelsa Bigelow

Waverly,MN

Summary

Dynamic and reliable delivery driver with extensive experience at Domino's Pizza, excelling in time management and customer service. Proven track record of optimizing routes using GPS technology, enhancing delivery efficiency, and fostering strong client relationships. Committed to safe driving practices and maintaining vehicle integrity, ensuring timely and accurate deliveries.

Overview

4
4
years of professional experience

Work History

Driver

Lyft And Uber
04.2024 - Current
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.

Delivery Driver

Domino's Pizza
02.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Kept detailed records of deliveries and money received from customers.

Education

Surgical Tech

Rasmussen University
St. Cloud, MN

Bachelor's Degree - Studio Arts

University of Minnesota
Minneapolis, MN
06-2000

Mass Communications - Photography

University of Wisconsin, La Crosse
La Crosse, WI

Yes - General Studies

Eden Prairie High School
Eden Prairie, MN
06.1992

Skills

  • Valid Driver's license
  • Customer service
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • GPS and route planning
  • Relationship building
  • Schedule management
  • Customer rapport
  • Attention to detail
  • Friendly and outgoing
  • Daily logging
  • Self motivation
  • Vehicle maintenance and repair

Accomplishments

Driver accomplishment letter
Chelsa Bigelow
Driving with Lyft since May 2024
San Francisco,
185 Berry Street
Suite 400
CA 94107
549 Rides 5.00 Rating

Greetings,
We're pleased to share some of Chelsa Bigelow's accomplishments while driving with Lyft. Chelsa hit the road in May 2024 and has completed 549 rides, helping connect passengers to the world around them. Digging
into more of Chelsa's stats with Lyft: When looking at weeks driving with Lyft, Chelsa routinely averages 10 hours behind the wheel. Chelsa has an average rating of 5.00 out of 5 stars from passengers. Of the passengers who provided positive feedback, 88 complimented Chelsa's fiendliness, 83 complimented Chelsa's good driving, 78 complimented the cleanliness of the car, and 77 complimented how Chelsa went above and beyond. It's our pleasure to verify Chelsa's time driving with Lyft. As business owners, rideshare drivers independently manage their expenses and assets, strive to provide great customer service, make decisions under pressure, and set a schedule that maximizes earnings—all skills that are
transferrable to many roles.
Safe travels,
The Lyft Team

Languages

American Sign Language
Limited

Timeline

Driver

Lyft And Uber
04.2024 - Current

Delivery Driver

Domino's Pizza
02.2021 - Current

Surgical Tech

Rasmussen University

Bachelor's Degree - Studio Arts

University of Minnesota

Mass Communications - Photography

University of Wisconsin, La Crosse

Yes - General Studies

Eden Prairie High School

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