Chelsa Daniels
Austin
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care Manager Intern
Mir Care Consultants
05.2025 - 08.2025
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Transport Technician and Clinical Intern
Grace and Emerge Recovery
10.2024 - 05.2025
- Provided compassionate care and support for patients during their stay in recovery and transportation experience.
- Improved patient comfort and compliance with caring, calm attitude.
- Observed and administered Medication to clients
- Engaged in meaningful relationships with the clients that are both professional and compassionate and offered a safe place to connect.
- Transported clients to appointments, meetings, mental health sessions, and the sober living provided.
- Ensured clients are keeping sober living quarters clean and tidy and observed that they are doing required chores.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Accounts Receivable Clerk
Consolidated Reinforcement Inc
08.2023 - 06.2024
- Process orders concerning billing and invoicing.
- Communicate with clients about invoices and Purchase Orders.
- Work with Engineering department and Sales Team to ensure accurate invoices.
- Data entry, keying of invoice information.
- Assist with Accounts Receivable.
- Update Customer records in QuickBooks software.
- Maintain, organize, and file paper records where applicable.
- Work with Engineering and Sales teams to resolve accounting issues with our Customers.
- Navigate and Research Purchase Order Portals.
- Phone Etiquette; Strong phone contact handling skills.
Project Manager 1- Operations
ThermoFisher Scientific
04.2022 - 04.2023
- Support manufacturing in performing daily tasks.
- Work with team to develop and execute small and large projects on-site.
- Run metrics and present findings at Tier 4 meetings.
- Key person in charge of inventory and maintaining inventory for the manufacturing team.
- Work with team to help manufacturing and site work more efficiently.
- Work with the wellness committee to execute wellness projects for whole site.
Manufacturing Technician II
ThermoFisher Scientific
04.2021 - 03.2022
- Handle and fill solutions for customers in a lab setting.
- Raw materials are handled, visual inspection of solutions is conducted, operating laboratory equipment, and paying attention to detail in a fast-paced team work environment.
- Work with multiple manufacturing machines.
- Train new workers when needed on filling process, manufacturing machines and company protocols and paperwork.
- Work with coworkers throughout other departments to come up with solutions to downtime issues and other key problems.
Lab assistant
Clinical Pathology Laboratory
03.2021 - 04.2021
- Handled and processed laboratory specimens checked the integrity of the specimens and ensured proper quality.
- Prepared specimens for later testing, processed urine, blood, Covid samples for testing.
- Used laboratory computer programs to properly store, pull, and locate specimens as needed.
- Followed proper protocol for safety, quality control and quality assurance, etc.
Personal shopper
HEB
11.2020 - 01.2021
- Shop for customers that placed an online order by using modern scanning technology throughout the store.
- Choose the best produce and groceries for the customer’s order and answer any questions they may have regarding products.
- Bring groceries to customers’ cars and help with any further customer questions.
Vet Technician/assistant
Bee Cave Veterinary Clinic
07.2020 - 10.2020
- Helped veterinarians with patient care which includes, but not limited to, surgery monitoring, restraining animals, drawing blood, giving vaccines, medicating, grooming, etc.
- Helped in client services through answering phones, checking out clients, informing clients of patient care, getting patient history, etc.
Kennel attendant
Bryan Animal Clinic
10.2018 - 04.2020
- Fed, walked, and bathed the dogs and cats in the boarding facility, took vitals on all animals in the boarding facility, helped veterinarians and vet techs with restraining animals, and helped where it is needed.
Intern
Oak Creek Zoological Conservatory
05.2019 - 08.2019
- Hands on and distance hands on training with primates, exotic felines, hyenas, bears, rodents, small mammals, farm animals, birds, crocodilians, venomous and non-venomous snakes, and lizards.
- Hands on training included feeding, handling, and providing enrichment for the animals.
Crew Member
Salata
07.2014 - 10.2018
- Managed the cash register, prepared and maintained the line, maintained the ambiance of facility and provided great customer service.
Sales Associate
Asics
06.2017 - 08.2017
- Provided customers with service to find the perfect shoe for their needs, managed the cash register, kept the facility in good condition, and provided great customer service.
Education
Master of Science - Social Work
University of Texas At Arlington
05-2027
Bachelor of science - Biomedical Science
Texas A&M
05.2020
Skills
- Treatment management
- Case assessments
- Care oversight
- Service coordination
- Client assessment
- Charting and clinical documentation
- Excellent customer service skills
- Patient safety management
- Relationship building
- Project tracking
- Project development
- Client rapport
Certification
- Ace Health Coaching
- NLP Practitioner
- 8-Step PPI problem Solving Process certification
- 200 HR Yoga Teacher Certification
Timeline
Care Manager Intern
Mir Care Consultants
05.2025 - 08.2025
Transport Technician and Clinical Intern
Grace and Emerge Recovery
10.2024 - 05.2025
Accounts Receivable Clerk
Consolidated Reinforcement Inc
08.2023 - 06.2024
Project Manager 1- Operations
ThermoFisher Scientific
04.2022 - 04.2023
Manufacturing Technician II
ThermoFisher Scientific
04.2021 - 03.2022
Lab assistant
Clinical Pathology Laboratory
03.2021 - 04.2021
Personal shopper
HEB
11.2020 - 01.2021
Vet Technician/assistant
Bee Cave Veterinary Clinic
07.2020 - 10.2020
Intern
Oak Creek Zoological Conservatory
05.2019 - 08.2019
Kennel attendant
Bryan Animal Clinic
10.2018 - 04.2020
Sales Associate
Asics
06.2017 - 08.2017
Crew Member
Salata
07.2014 - 10.2018
Bachelor of science - Biomedical Science
Texas A&M
Master of Science - Social Work
University of Texas At Arlington
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