Chelsa Harrison

Work History

DoorDash

08.2022 - Current

Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedules
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Memorial Hermann

09.2023 - 01.2025

Accurately providing patients with excellent customer service
Patient Access is the first point of contact for patients and their families
As a Patient Access Rep., we provide excellent customer service and collect and verify personal information
Manage patient flow, schedule appointments, and coordinate with other healthcare professionals
Work closely with insurance companies to verify coverage and inform patients about any out-of-pocket expenses
Responsible for ensuring that all the required documentation is accurate, including insurance information, medical history, and demographic data
Answer patient inquiries and scheduled appointments, ensuring timely access to medical services

Conifer Health Solution

11.2020 - 09.2023

Placing patient on the schedule for service
Responsible for verifying insurance benefits, and client financial responsibility
Accurately enter information into the computer system
Assists patients, physicians and payer with their scheduling needs
Performs related general office/clerical support duties
Assists patients, physicians and payer with their scheduling needs
Communicate with the Physicians, medical offices, patients and family insurance companies
Schedules patients for department services or studies based on physician referral
Performs related general office/clerical support duties
Answers telephones, screens and transfers calls or takes messages as appropriate to facilitate effective communications
Monitors patient schedules, workflow, and activities of all modalities to assure smooth and coordinated patient flow
Monitors and maintains an adequate inventory of office supplies and materials, any written guides or patient

JOS A BANK

02.2018 - 08.2020

Performed cashier duties in a high-volume retail environment
Developed a retail display strategy that increased sales
Assisted in the training of new retail staff
Trained and managed a team of retail sales associates to achieve high customer service ratings and successfully meet sales targets
Respond to customer inquiries
Setting up floor sets, receiving shipment, and completing e-commerce orders
Collaborated with other retail staff to ensure all customer needs were met in a timely manner
I also would assist in recruiting and hiring future employees, Lastly, I also assisted with doing the employee schedule

Wilson's Leather

02.2014 - 07.2017