Chelsa Muyenzi

This office position is the communication liaison and PR.

• I send out all information on events and current standings to all members on every social media platform related to the ASA.
• Cultivated strong relationships with key influencers, leading to increased awareness and credibility.
• Collaborated with public relations teams, secured coverage and visibility by the school.

• Resolved customer problems and complaints.
• Ensured satisfaction by opening rooms, handing out sports balls, and setting up volleyball nets
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

• Shadowed physicians during patient examinations, gaining insights into clinical practices and patient care protocols.
• Developed knowledge of medical terminology through exposure to various specialties within the healthcare environment.
• Observed surgical procedures, learning operating room protocols and surgical techniques firsthand.
• Engaged with healthcare team members, fostering collaboration and understanding of multidisciplinary approaches to treatment.

• Delivered exceptional customer service in high-volume dining environment.
• Managed food and beverage orders with accuracy and efficiency.
• Collaborated with kitchen staff to ensure timely meal preparation.
• Maintained cleanliness and organization of dining area throughout shifts.

• Monitored campus safety through regular patrols during events.
• Responded promptly to incidents, ensuring timely resolution and reporting of safety concerns.
• Helped students get around campus in golf carts

This was a codex trading business, with an academy teaching how to trade and I was an intern observing how all of it works, while also helping and working in the academy, plus learning the trading business myself. I am a science person and I wanted to learn outside my preferred field of study.

• Assisted with daily operations, ensuring smooth workflow and effective task completion.
• Collaborated with family members to enhance customer engagement strategies and feedback collection.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Analyzed and organized Excel worksheets with the information for each client.