Chelse Villalba
Fort Stockton,TX
Summary
Skilled in administrative duties and effective communication, I excel at optimizing operations while fostering a positive work environment. Bilingual and great at multitasking.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Optical Manager
West Texas Eyecare
Fort Stockton, TX
- Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
- Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
- Boosted team engagement and workplace satisfaction using managerial and motivational skills.
- Checked finished eye wear to maintain optical standards, customer requirements and special requests.
- Collaborated with store manager to plan staff schedules and determine hiring needs.
- Increased sales and profitability by implementing strategic marketing initiatives for the optical department.
- Implemented efficient inventory management systems, reducing overhead costs and ensuring optimal stock levels.
- Collaborated with vendors to negotiate favorable pricing on frame purchases, maximizing profit margins without sacrificing product quality or selection.
- Maintained up-to-date knowledge of industry trends and advancements in eyewear technology.
- Enforced HR policies and procedures to continually meet customer expectations and promote store productivity.
- Worked closely with insurance providers to ensure accurate billing procedures were followed while maximizing patient benefits.
- Monitored general store systems, inventory databases and operations to quickly identify and resolve issues or concerns.
- Trained staff
- Covered other positions when we were short handed
- Helped open second location and supervised both
- Made spread sheets for others to organize locations for brands of glasses.
- Balanced daily deposits and revenue
Sales
Aarons Furniture Store
Fort Stockton, Tx
- Increased sales revenue by implementing innovative sales strategies and engaging customers.
- Collaborated with the sales team to optimize product placement, resulting in increased sales.
- Boosted sales revenue by implementing effective sales strategies and techniques.
- Collaborated with sales team to align inventory levels with promotional activities, optimizing sales opportunities.
- Increased credit card sales by developing and implementing effective sales strategies.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Supported sales, brokers, consultants, and underwriters in marketing and sales activities.
- Answered phones and customers questions about account or inventory
- Balanced daily sales and store revenue from payment
Loan Processor
Pecos County State Bank
Fort Stockton TX
- Processed loan applications, ensuring compliance with bank policies and regulations.
- Evaluated financial documents for accuracy and completeness to expedite approval decisions.
- Coordinated communication between borrowers and underwriters to facilitate timely processing.
- Maintained detailed records of loan files, improving organization and retrieval efficiency.
- Set up and completed loan submission packages.
- Provided quick turnaround times to maintain fast-past schedule.
- Handled any conditions sent from underwriting departments.
- Took payments for loans
- Answered customers questions about accounts
- Balanced daily reports
Hairstylist
Self Employed
Fort Stockton
05.2014 - Current
- Assisted in maintaining cleanliness and organization of workstations.
- Engaged with clients to understand their preferences and provide recommendations.
- Observed and implemented safety protocols during service delivery.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Answered phone calls and emails to schedule client appointments.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Completed yearly Taxes
- Quick books
Education
Bachelor - Business Management
Midland College
Midland, Texas, TXCertificate - Pharmacy Technician
Midland College
Midland, Texas, TX12.2024
Certificate - Cosmetology
Odessa College
Odessa, TX05.2014
Diploma -
Fort Stockton High School
Fort Stockton, TX05.2007
Skills
- Quick books
- Microsoft
- Keyboarding
- Data entry
- Word processing
- Answering phones
- Bilingual
- Balancing report
- Can multitask
- Maintain inventory and order accordingly
- Maintain schedules
- Compile, maintain and file paperwork as needed
- Communication skills
- Public relations
- Build schedules
Certification
CPR
Stop the Bleed
Timeline
Hairstylist
Self Employed
05.2014 - Current
Optical Manager
West Texas Eyecare
Sales
Aarons Furniture Store
Loan Processor
Pecos County State Bank
Bachelor - Business Management
Midland College
Certificate - Pharmacy Technician
Midland College
Certificate - Cosmetology
Odessa College
Diploma -
Fort Stockton High School