Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Chelsea allen

Yardley,Pennsylvania

Summary

Dynamic coach and sales professional with a proven track record at Igloo Ice Rink and Times Publishing Newspapers. Excelled in enhancing athlete performance and expanding customer bases, demonstrating exceptional interpersonal communication and customer relationship building. Achieved significant improvements in skater techniques and sales revenue growth through innovative strategies and effective leadership.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Figure Skating Coach

Igloo Ice Rink
12.2022 - Current
  • Analyzed moves of skaters to explain correct and incorrect techniques.
  • Evaluated students to match skill levels with appropriate classes.
  • Planned, organized and conducted [Number] practice sessions per week.
  • Introduced students to principles of figure skating.
  • Completed continuing education requirements to maintain compliance with coaching standards.
  • Adjusted coaching techniques to highlight strengths and weaknesses of each individual athlete.
  • Improved skaters jumping, spin, twist and turn techniques with consistent coaching and demonstrations.
  • Gave on and off ice training to help aid athletes in proper stretching and training regimens.
  • Helped students develop form, timing and style.
  • Choreographed routines for students participating in competitions.
  • Increased skater motivation by setting clear goals, celebrating achievements, and providing constructive criticism when needed.
  • Educated athletes on proper nutrition guidelines to optimize energy levels during training sessions and competitive events.
  • Maintained open communication with parents regarding their child''s progress, addressing concerns promptly and professionally.
  • Improved skater performance by providing individualized coaching and feedback on technique, form, and execution.
  • Created a safe environment where athletes could express themselves freely without fear of judgment or repercussions.

Sales Representative

Times Publishing Newspapers
09.2023 - 10.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

High School Diploma -

Pennsbury High School
Fairless Hills, PA
06-2021

Skills

  • Learn to Skate Program
  • Parental Communication
  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Lead Generation
  • Interpersonal communication skills
  • Sales closing

Certification

  • SafeSport Training Certificate – U.S Center for SafeSport.

Interests

  • Pilates
  • Figure Skating
  • Playing Piano
  • I enjoy helping others and giving back to the community

Timeline

Sales Representative

Times Publishing Newspapers
09.2023 - 10.2024

Figure Skating Coach

Igloo Ice Rink
12.2022 - Current
  • SafeSport Training Certificate – U.S Center for SafeSport.

High School Diploma -

Pennsbury High School
Chelsea allen