Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea Ambrose

Skilled Laborer, Operations Associate, And Engineering
Memphis,TN

Summary

Dynamic and reliable professional with extensive experience as an Unarmed Security Guard at Patricia Phelps, excelling in CCTV monitoring and incident reporting. Proven ability to enhance safety through situational awareness and effective team collaboration, contributing to a secure environment while training new personnel to uphold high standards of vigilance and compliance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced Assembler knowledgeable about general warehouse operations. Works quickly and stays focused under strict deadlines. Skilled in managing multiple tasks with frequently changing priorities. Continuously projects positive attitude and seeks opportunities to help team members.

Professional assembly worker prepared for roles in manufacturing and production environments. Known for delivering high-quality workmanship and maintaining efficiency on assembly line. Focuses on team collaboration and consistently meets production goals. Reliable, adaptable, and skilled in using various tools and machinery.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Experienced with inventory management and stockroom organization. Utilizes attention to detail and efficient restocking methods to support smooth operations. Knowledge of teamwork and adaptability to meet changing demands.

Self-motivated, hard-working Engineer graduate student with broad foundation in engineering principles. Completes advanced academic projects demonstrating engineering support capability.

Experienced with applying engineering concepts and principles to real-world projects. Utilizes analytical skills to solve complex problems and enhance project outcomes. Knowledge of collaborative techniques and effective communication to support team success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Unarmed Security Guard

Patricia Phelps
03.2024 - Current
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
  • Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Provided escorts for individuals in need of additional security, ensuring their safety while on premises.
  • Coordinated with management to develop and implement security policies and procedures, leading to more robust security framework.
  • Collaborated with other security team members to share information and strategies, fostering cohesive and effective security operation.
  • Enhanced security presence by monitoring CCTV cameras.
  • Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
  • Ensured proper functioning of security equipment through routine checks, contributing to optimal surveillance coverage and intrusion detection capabilities.
  • Maintained visitor logs for accurate record-keeping and improved site access control.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Collaborated with law enforcement and emergency responders during critical situations, enhancing overall response strategy.
  • Participated in ongoing security training to stay updated on best practices and emerging threats, improving personal and team effectiveness.
  • Trained new security personnel on security protocols and procedures, leading to more competent security team.
  • Enforced property rules and regulations, contributing to more orderly environment.

Sales Representative

Crossmark Sales and Marketing
01.2022 - 12.2024
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Exceeded sales targets through effective planning and goal setting.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Contributed to team objectives in fast-paced environment.
  • Managed timely and effective replacement of damaged or missing products.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Supported store''s visual merchandising efforts, assembling display fixtures and arranging products according to planograms provided by managers or merchandisers.
  • Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
  • Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Shelved new and returned inventory according to proper storage procedures.
  • Interpreted and followed verbal instructions and pull sheets.
  • Conducted periodic audits to verify inventory accuracy.
  • Received incoming merchandise and stored in correct stock locations.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

As-Is Sales Associate

Sarah Green
12.2020 - 11.2021
  • Built relationships with customers to encourage repeat business.
  • Interpreted diagrams and instruction manuals to ensure accurate and safe assembly.
  • Inspected and tested assembled products for quality, stability, and alignment before final deliveries or placements.
  • Utilized hand power tools such as drills, screwdrivers, hammers, and Allen wrenches effectively and safely.
  • Worked independently or as part of a team to further complete high-volume assembly projects within tight deadlines.
  • Properly assisted in loading, unloading, and organizing furniture components before and after assembly.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.

Stocking Associate

Harold Jones
01.2019 - 12.2020
  • Performed inventory control, such as counting, and stocking merchandise.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Consistently met or exceeded productivity goals while ensuring compliance with safety guidelines.
  • Improved customer satisfaction by assisting shoppers in locating desired products quickly.
  • Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
  • Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Maximized sales floor appeal with timely merchandise replenishment and presentation.
  • Assisted in training new Stocking Associates, sharing best practices and relevant experience.
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Stocked shelves to match planogram images and instructions.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Supervised and trained new staff in performing census.
  • Noted unsafe components inside packages and discussed concerns with supervisors.

Freight Handler, Receiving

Logun Walker
06.2018 - 01.2019
  • Contributed to cost reduction efforts by identifying damaged packaging materials that could be repaired or repurposed instead of discarded.
  • Maintained a safe working environment through adherence to company safety standards and proper handling of hazardous materials.
  • Collaborated effectively with team members to streamline workflow processes and improve overall productivity.
  • Provided support during peak seasons or times of staff shortages, demonstrating flexibility and adaptability in a fast-paced environment.
  • Ensured timely processing of incoming freight by prioritizing high-priority shipments and coordinating closely with the shipping department.
  • Expedited order fulfillment processes by swiftly unloading inbound trucks using pallet jacks, hand trucks, or forklifts as needed.
  • Fostered positive relationships with suppliers, drivers, and other personnel through professional communication and cooperation during freight receipt.
  • Assisted in inventory management, conducting regular cycle counts to maintain accurate stock levels and identify discrepancies.
  • Maximized storage space utilization by strategically placing items in designated locations according to size, weight, and type.
  • Supported quality assurance initiatives by inspecting incoming products for damage or defects before accepting into inventory.
  • Reduced shipment errors with meticulous attention to detail when verifying incoming product information against purchase orders.
  • Sustained optimal equipment functionality by performing routine maintenance checks and promptly reporting any issues for repair.
  • Played an integral role in maintaining a clean workspace, disposing properly of debris and ensuring a clutter-free receiving area.
  • Promoted workplace safety culture by participating in ongoing training sessions and consistently adhering to established guidelines during daily tasks.
  • Loaded and unloaded trucks.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Strapped items down over protective padding to secure throughout transportation.

Retail Sales Associate

Micheal
01.2017 - 10.2017
  • Assisted with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handling Returns.
  • Made consumer exchanges professionally, resolving consumer issues while adhering to company policies.
  • Developed strong and consistent relationships with repeat clients, leading to increased loyalty, product handling, and return visits.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Graduate Certificate - Mechanical Engineering

Southwest Tennessee Community College
Memphis, TN
05.2001 -

Memphis Central High School
Memphis, United States
05-2016

Skills

    Furniture Assembly

    CCTV Monitoring

    Material Selection for Machining and Manufacturing

    Blueprint and Manuel Reading

    Situational Awareness

    Reliability and Punctuality

    Incident Reporting

    Measurement and Precision

    Material Handling

    Stamina and Physical Endurance

    Warehouse Operations

    Team Collaboration

    Attention to Detail

    Machining Standards Familiarity

    Tool Proficiency

Certification

Engineering, NIMS Certification: Measurement, Materials, and Safety issued by: National Institute for Metalworking Skills (NIMS) Date Earned: July 28, 2025

Timeline

Engineering, NIMS Certification: Measurement, Materials, and Safety issued by: National Institute for Metalworking Skills (NIMS) Date Earned: July 28, 2025

07-2025

Unarmed Security Guard

Patricia Phelps
03.2024 - Current

Sales Representative

Crossmark Sales and Marketing
01.2022 - 12.2024

As-Is Sales Associate

Sarah Green
12.2020 - 11.2021

Stocking Associate

Harold Jones
01.2019 - 12.2020

Freight Handler, Receiving

Logun Walker
06.2018 - 01.2019

Retail Sales Associate

Micheal
01.2017 - 10.2017

Graduate Certificate - Mechanical Engineering

Southwest Tennessee Community College
05.2001 -

Memphis Central High School

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