Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Chelsea Angstadt

Ocean View,DE

Summary

I have been in healthcare since I was 18 years old with most of that time working in hospice care. I enjoy getting individuals the care needed for their best outcome.

Overview

10
10
years of professional experience

Work History

Hospice Liaison

Compassionate Care Hospice
09.2021 - 03.2024
  • Assisted in developing business strategies by conducting thorough market research and competitor analysis.
  • Trained team personnel on liaison activities and protocols, mentoring and coaching to improve skills.
  • Collaborated closely with department heads to identify opportunities for process improvement initiatives.
  • Educated referral sources on the benefits of hospice care.
  • Developed and maintained courteous and effective working relationships and served as primary point of contact for referral sources .
  • Worked flexible hours across night, weekend, and holiday shifts.

Hospice Admissions Liaison

Vitas Healthcare
02.2019 - 08.2021
  • Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
  • Maintained up-to-date knowledge of hospice trends, sharing education insights with Beebe hospitals employees to drive continuous improvement efforts.
  • Liaised between internal departments and Beebe Hospital to promote efficient communication and collaboration of care for hospice patients and families.

Certified Nursing Assistant

Vitas Healthcare
02.2017 - 02.2019
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.

Certified Nursing Assistant

Interim HealthCare
12.2015 - 02.2017
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Certified Nursing Assistant

Seasons hospice
07.2014 - 12.2015
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Built affinity with patients and families, providing emotional support during difficult times.
  • Educated family members on caregiving techniques to better support their loved ones at home.

Education

Bachelor’s in Behavioral Science -

Wilmington University
Georgetown, DE
11.2024

Marketing Certificate program -

Wilmington University
06.2024

Associates in general studies -

Wilmington University
01.2014

Skills

  • Solutions Development
  • Technical knowledge
  • Verbal and written communication
  • Idea Development and Brainstorming
  • Multidisciplinary Collaboration
  • Collaborative relationships
  • Community Outreach
  • Issue Resolution
  • Policies and procedures implementation
  • Goal Setting
  • Multitasking Abilities
  • Friendly, Positive Attitude
  • Excellent Communication
  • Dependable and Responsible
  • Assessment capabilities

References

Available upon request.

Timeline

Hospice Liaison

Compassionate Care Hospice
09.2021 - 03.2024

Hospice Admissions Liaison

Vitas Healthcare
02.2019 - 08.2021

Certified Nursing Assistant

Vitas Healthcare
02.2017 - 02.2019

Certified Nursing Assistant

Interim HealthCare
12.2015 - 02.2017

Certified Nursing Assistant

Seasons hospice
07.2014 - 12.2015

Bachelor’s in Behavioral Science -

Wilmington University

Marketing Certificate program -

Wilmington University

Associates in general studies -

Wilmington University

Similar Profiles

CREATE PROFILE
Chelsea Angstadt