DeVante Denson
San Antonio,TX
Summary
Recent graduate with an associate's degree in Applied Science, specializing in Cybersecurity. Currently employed as a Data Center Technician and eager to expand experience in the field. Possessing extensive knowledge of network security acquired throughout academic journey, now eager to apply expertise in a professional setting. Skilled in successfully completing new installations, updates, and configurations of network components. Proficient in device setup, troubleshooting issues, and optimizing settings. Well-versed in maintaining up-to-date software and hardware to meet user requirements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Date Center Technician
Salute Mission Inc
04.2024 - Current
- Install racks and enclosures for equipment
- Prepare equipment for installation
- Communicate information to assist with capacity planning for space, power, data communications, and cooling
- Access, install, remove, and test copper/fiber optic cable from Point of Demarcation to Data Center Whitespace
- Inside/Outside plant installation in accordance with required TIA standards
- Complete termination of copper/fiber cabling, moves-adds-and changes (MAC)
- Panel installations, patch cord management, cabinet installation, and proper device connections.
- Installed and managed structured cabling infrastructure.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
- Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
- Entered device locations and cable connections into database.
Lead Budtender
420
11.2019 - 03.2021
- Assisted with lead coverage and oversite of the dispensary
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Contributed to the development of standard operating procedures and best practices, ensuring a consistent, high-quality experience for all customers.
- Resolved customer complaints professionally and efficiently, preserving brand reputation and customer loyalty.
- Implemented efficient cash handling procedures, maintaining accurate financial records and minimizing discrepancies.
- Trained new budtenders on company policies, products, and sales techniques, fostering a culture of continuous improvement.
Budtender
Potzone
07.2019 - 11.2019
- Maintained strict inventory controls for regulatory compliance across dispensary operations
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
Electrician Installer
Edlen
05.2016 - 10.2016
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
Education
Associates of Applied Science: Cybersecurity -
Bates Technical College
Tacoma, WA06.2024
Skills
- Installation of host devices using LAN/WAN
- Assemble/Disassemble host devices to troubleshoot
- Configure cisco router protocols/concepts cisco networking
- Configure Database SQL
- Virtualization with Oracle VM Virtual Box
- Network scripting via Powershell ISF
- Create, identify, and run Python based scripts and commands
- Implement access controls and secure communication channels between devices
- Develop and implement security and network management policies
- Network Troubleshooting
- Data Center Operations
- ITIL Framework
Certification
- PC Pro
- Hybrid Server Pro: Advanced
Timeline
Date Center Technician
Salute Mission Inc
04.2024 - Current
Lead Budtender
420
11.2019 - 03.2021
Budtender
Potzone
07.2019 - 11.2019
Electrician Installer
Edlen
05.2016 - 10.2016
Associates of Applied Science: Cybersecurity -
Bates Technical College