Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Certified Medical Assistant
Baylor Scott & White Medical Center
Prosper, TX
03.2023 - 02.2024
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Contacted pharmacies to submit and refill patients' prescriptions.
Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Medical Assistant
Woodlands Medical Group
Prosper, Tx
07.2022 - Current
Rooming patients, obtaining vitals, giving intramuscular injections, prior authorizations, Running EKGs, Auto clave experience, pediatrics, IV, Medication refills, Medical Scribe.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Administered injections, medications and treatments as directed by the physician.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Medical Assistant
North Texas Pain Center
North Richland Hills, Tx
01.2022 - Current
Greeting Patients, Obtaining Vitals, Medical History, Inputting Patient Information in chart, Injections, prepping sites and making sterile environment, Assist with Exams, Autoclave, assisting in the Operating Room, Managing the C-Arm, Inventory of clinic, helping with front desk duties, incoming calls, answering to messages, scheduling Patients, helping out with Call Center.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
Followed clinicians throughout shift in high-volume, busy environments.
Team lead
Amazon fulfillment
Haslet, Texas
10.2019 - 09.2021
Working in a face paced fulfillment center
Processing orders and shipping orders based on inventory in the warehouse
Providing customer satisfaction by being efficient to make sure all ordered items are in good condition and able to use upon delivery to customer homes
Thriving in a team player environment and meeting monthly goals
Operating warehouse equipment.
Manager
Victoria Secret
Little Rock, AR
08.2016 - 10.2019
Assisted customers daily to increase ADS
Provided excellent customer service during transactions at the register
Demonstrated leadership in a management role, trained employees, and lead inventory floor sets
Guided customers through a bra fit journey to help assist with bra options
Actively engaged with employees and customers to keep business steady and satisfaction high.
Created weekly and monthly reports on store performance and sales objectives.
Managed staffing schedules, interviewed potential employees, and provided training for new hires.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Maintained a clean work environment to promote safety standards.
Resolved conflicts between customers and staff members in a professional manner.
Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Researched current trends in the retail industry to stay competitive.
Kids Club Fitness Aide
10 Fitness
Little Rock, AR
07.2016 - 08.2017
Observed and monitored children during daily activities
Assisted with lunch prep and sanitizing of the center
Engaged with children during the day to teach them, assist with homework, reading, and regulated rest periods
Assured children maintained good hygiene and had support throughout the day
Stock products
Work With Work Group or Team
Monitored customer satisfaction levels through surveys and feedback forms.
Evaluated risk management processes in order to reduce potential hazards associated with activities being conducted in the facility.
Responded promptly to customer inquiries regarding programs or services offered by the kid's gym.
Identified areas for improvement within existing programs or services offered at the gym.
Education
Associates Applied Science Medical Assistant X-Ray -
Remington College
01.2023
Skills
Customer service
Sales
Cash handling
Key holder
Retail Manager
Visual merchandising
Inventory management
Microsoft office proficient
Communication skills
Time management
Reliable
Loyal
Pediatrics
Intramuscular
Injections
Medical Scribing
Medical Terminology
HIPAA Compliance
[Type] Coding
Inventory and Supply Management
Clinical Applications
Medical Records Management
Inventory Management
Specimens Collection and Processing
Patient Assessments
Patient Documentation
Medical Billing
Vital Sign Monitoring
Phlebotomy
Procedure Assistance
Patient-Focused Care
Data Entry
Patient Flow Management
Understanding of Medical Laws
Communicating With Patient Families
Certified in Basic Life Support (BLS)
Proper Sterilization Techniques
General Housekeeping Ability
Lab Equipment Operation
Lab Equipment Setup
Infection Control Procedures
Calm and Level-Headed Under Duress
Certifications Awards
BLS CPR Certification
Perfect Attendance
Timeline
Certified Medical Assistant
Baylor Scott & White Medical Center
03.2023 - 02.2024
Medical Assistant
Woodlands Medical Group
07.2022 - Current
Medical Assistant
North Texas Pain Center
01.2022 - Current
Team lead
Amazon fulfillment
10.2019 - 09.2021
Manager
Victoria Secret
08.2016 - 10.2019
Kids Club Fitness Aide
10 Fitness
07.2016 - 08.2017
Associates Applied Science Medical Assistant X-Ray -
Registered Nurse Labor and Delivery at Baylor Scott and White All Saints Medical CenterRegistered Nurse Labor and Delivery at Baylor Scott and White All Saints Medical Center
Registered Nurse, Float Pool at Baylor Scott & White Medical Center- HillcrestRegistered Nurse, Float Pool at Baylor Scott & White Medical Center- Hillcrest