Dedicated Personal Assistant & Nanny with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Approachable with great listening skills and able to multi-task any situation.
Overview
17
17
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Professional Nanny & Personal Assistant
Mrs. Shwarz
Chatsworth & Moore Park, United States
09.2012 - Current
Supported children in play activities, meals and snacks, hygiene and socialization.
Taught children everyday skills and language.
Assisted with light housekeeping duties as well as running errands.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Built positive and nurturing environments to support child social and emotional growth.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Developed games and activities using arts and crafts to support learning and verbal skills.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared tasty, healthy meals for children to encourage good eating habits.
Assisted children with homework assignments and special projects across different subjects.
Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Read and discussed stories with children to boost literacy and reading comprehension skills.
Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
Identified warning signs of emotional and developmental problems in children.
Maintained updated list of emergency contact information and child's health information in case of emergencies.
Personal Assistant
Mrs. Kern
Woodland Hills & Moor Park, United States
05.2020 - Current
Displayed absolute discretion at handling confidential information.
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Kept detailed track of household and maintenance inventory and schedules.
Organized clients' homes prior to arrival home and performed house-sitting duties.
Monitored household expenditures and budgeted for groceries and household utility payments.
Informed vendors and contractors of client project requirements to foster client satisfaction.
Personal Assistant
Mrs. Lindsey
Canoga Park, United States
05.2020 - Current
Displayed absolute discretion at handling confidential information.
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Sourced and ordered office equipment and supplies.
Utilized personal and professional networks to identify, acquire and manage new clients.
Picked up and dropped off clients at airport.
Managed residential properties and staged homes prior to clients' arrivals.
Informed vendors and contractors of client project requirements to foster client satisfaction.
Hostess
Sharky's
Chatsworth, Chatsworth
01.2013 - 01.2015
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Informed servers of newly seated parties for speedy service.
Collected information from arriving customers to seat groups or place them on waitlist.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Education
High School Diploma -
Rock Point
Chatsworth, CA
06.2015
Certification Program - Business Financial Markets
Yale University
New Haven, CT
01.2020 - 06.2020
Certification Program - Entrepreneurship & Business Foundation
University of Pennsylvania
Philadelphia, PA
12.2020 - 07.2021
Skills
Organizing and Preparing Meetings
Administrative Support
Running Errands
Calendar and Scheduling Software
Call Screening
Valid Driver's License
Appointment Scheduling
Transporting Clients
Calendar Management
Visitor Greeting
Document Filing and Retrieval
Event Planning
Bookkeeping and Basic Accounting
Business Correspondence
Video Conferencing Software
Multitasking and Organization
Shipping and Receiving Packages
Travel Arrangement Coordination
Intuit QuickBooks
Client Requirements
Proper Phone Etiquette
Travel Administration
Client Satisfaction
Grocery Shopping
Office Supplies and Inventory
Attention to Detail
Housekeeping Duties
Childcare Expertise
Household Management
Goal Minded
Filing
AR/AP
Chauffeuring
Certification
First Aid & CPR Certification
Timeline
Certification Program - Entrepreneurship & Business Foundation
University of Pennsylvania
12.2020 - 07.2021
Personal Assistant
Mrs. Kern
05.2020 - Current
Personal Assistant
Mrs. Lindsey
05.2020 - Current
Certification Program - Business Financial Markets
Executive Director at United States Navy, Naval Aviation Maintenance Center of ExcellenceExecutive Director at United States Navy, Naval Aviation Maintenance Center of Excellence