Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Chelsea Beamish

Brownstown,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Anxious to obtain an entry-level sales position to help launch career while achieving company goals.

Overview

13
13
years of professional experience

Work History

Housekeeper

Maid 2 Keep
Taylor, MI
01.2024 - Current
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers, sinks and mirrors.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Responded to requests from guests regarding housekeeping needs.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Bartender

Texas Roadhouse
Taylor, MI
10.2017 - 10.2023
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Completed regular bar inventories and daily requisition sheets.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Greeted bar regulars by name and explained new promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Effectively multitasked within fast-paced environment.

Server

Olive Garden
Southgate, MI
09.2014 - 10.2017
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food for accuracy before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Sales Associate

RadioShack
Woodhaven, MI
08.2011 - 09.2014
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered incoming telephone calls to provide store, products and services information.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

High School Diploma -

Woodhaven High School
Flat Rock, MI
06-2011

Some College (No Degree) - Psychology

Wayne State University
Detroit, MI

Skills

  • Customer Service
  • Guest Relations
  • Suggestive Selling
  • Upselling
  • Courteous
  • Positive and professional
  • Listening Skills
  • Conflict Resolution
  • Multi-tasking strength
  • Problem-Solving
  • Payment Processing
  • Supply Inventory Management
  • Professional Appearance
  • Strong Work Ethic
  • Guest Engagement
  • Service-oriented mindset
  • Reading comprehension skills
  • Point of sale systems
  • Cash Register Operation
  • Cash Handling
  • Health codes compliance
  • Anticipating guest needs
  • Food Service
  • Menu Memorization
  • High-volume dining
  • Identification verification
  • Responsible Alcohol Service
  • Wine and liquor expertise
  • Residential Cleaning

References

References available upon request.

Timeline

Housekeeper

Maid 2 Keep
01.2024 - Current

Bartender

Texas Roadhouse
10.2017 - 10.2023

Server

Olive Garden
09.2014 - 10.2017

Sales Associate

RadioShack
08.2011 - 09.2014

High School Diploma -

Woodhaven High School

Some College (No Degree) - Psychology

Wayne State University

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Chelsea Beamish