Chelsea Beauregard
Phoenixville,PA
Summary
Knowledgeable Billing Representative familiar with industry practices and compliance requirements. Excellent customer service and problem solving abilities. Offering 6 years of experience and the drive to excel in all areas.
Overview
7
7
years of professional experience
Work History
Billing Representative
E Lukus Construction
01.2017 - Current
- Improved billing accuracy by thoroughly reviewing and verifying invoice data before submission.
- Streamlined billing processes for increased efficiency and timely delivery of invoices to clients.
- Enhanced client satisfaction with prompt resolution of billing inquiries and disputes.
- Ensured accurate recordkeeping by maintaining up-to-date customer account information in the database.
- Contributed to company revenue growth by identifying potential billing errors and preventing revenue leakage.
- Developed strong relationships with clients, fostering trust and confidence in the company''s billing procedures.
- Reduced late payments by implementing a proactive follow-up system for overdue accounts receivable balances.
- Assisted management with month-end close activities, ensuring accurate financial reporting within set deadlines.
- Supported cash flow optimization efforts by timely reconciliation of bank statements against outstanding invoices.
- Achieved consistent performance metrics targets by prioritizing tasks effectively amid fluctuating workloads.
- Leveraged strong analytical skills to identify patterns in data, enabling accurate forecasting and improved decisionmaking.
- Reviewed and solved account and billing discrepancies.
- Assessed accounts for payment status and reached out to customers.
- Coordinated with intermediate parties to obtain payments and resolve issues.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Processed and verified invoices to secure accuracy of billing information.
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Developed and maintained billing procedures to make timely payments.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Prepared and submitted monthly billing reports to management for financial overview.
- Generated monthly invoices for customers in multiple formats to provide transparency.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Collaborated with customers to resolve disputes.
- Maintained accurate records of customer payments.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Created improved filing system to maintain secure client data.
Education
Associate of Applied Science - Nursing
Montgomery County Community College
Blue Bell, PA05.2025
Skills
- Staff Education and Training
- Customer Relations Skills
- Account Monitoring
- Technical Knowledge
- Staff Management
- Account Management
- Collections Understanding
- Invoice Processing
- Payment Processing
- Insurance Claims
- Data Entry Expertise
- Account Reviews
- Medical Records Management
- Collections Background
- Payment Collection
- Invoicing Expertise
- Microsoft Office
- Customer Service
- Decision Making
- Adaptability
- Time Management
- Critical Thinking
- Multitasking
- Financial Analysis
- Organizational Skills
- Active Listening
- Conflict Resolution
- Attention to Detail
- Account Reconciliation
- Effective Communication
- Analytical Skills
- Problem Solving
- Task Prioritization
- Interpersonal Skills
- Software Proficiency
- Professionalism
Affiliations
- Running Painting Volunteering for organizations
- Photography
- peer tutoring
Timeline
Billing Representative
E Lukus Construction
01.2017 - Current
Associate of Applied Science - Nursing
Montgomery County Community College