Chelsea Becerra
Elmhurst,New York
Summary
Experienced production leader knowledgeable about business practices and regulatory requirements. Capable of directing and motivating employees to accomplish challenging performance and quality objectives. Successful at keeping costs under control and employee job satisfaction high while promoting safety and compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
Lit Decor, Jessica Pineda
Queens, NY
08.2021 - Current
- Responsible for development, operation, and management of all projects
- Participate in the design process, providing budget, and scheduling
- Review and interpret plans and specification
- Completed detailed invoice and requisition review in preparation of approval by Project Manager
- Directly supervised 4 personnel in completing projects
- Determined and allocated the level and mixture of resources needed for the projects.
- Managed cash retrieval and complete monetary deposits
Agent Team Member
State Farm Insurance Inc
Brooklyn, NY
09.2020 - Current
- Analyze customer needs and provide best options, upselling product and services
- Reach company sales goals for new policies
- Present and clearly explain insurance policy options based on clients' needs and goals
- Knowledgeable in underwriting guidelines
- Knowledgeable in claims
Youth Outreach Coordinator
The Salvation Army
Ridgewood, NY
11.2019 - 08.2020
- Plan and deliver instructional activities that facilitate active learning experiences
- Arrange and confirm appointments
- Manage office scheduling and event calendars
Supervisor
Pandora Jewelry
Forest Hills, NY
12.2017 - 11.2019
- Trained team members in successful strategies to meet operational and sales targets
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
- Operating cash registers, managing financial transactions, and balancing drawers
- Cross-selling products to increase purchase amounts
- Meet company sales goals by utilizing sales techniques and communicating product knowledge to customer
Administrative Assistant
Physician Assistant, Evelyn Rodriguez
Brooklyn, NY
06.2017 - 08.2018
- Answer and direct patient phone calls
- Organize and schedule patient's appointments
- Write and distribute email, correspondence memos, letters, and forms
- Restocked supplies and placed purchase orders to maintain adequate stock levels
Education
BBA - Sociology
Queens College of The City University of New York
Flushing, NY12.2022
Baruch College of The City University of New York
New York, NYHigh School Diploma -
Newtown High School
Elmhurst, NY06.2017
Skills
- Strong oral and written communications skills in Spanish and English
- Strong customer service
- Leadership
- Staff management
- Operations management
- Critical thinking
- Strategic planning
- Experienced in Microsoft Office (Word and Excel)
Certification
- Life Insurance License , New York and New Jersey, 2020- Present
- Personal Lines Insurance License, New York and New Jersey, 2021- Present
Timeline
Assistant Project Manager
Lit Decor, Jessica Pineda
08.2021 - Current
Agent Team Member
State Farm Insurance Inc
09.2020 - Current
Youth Outreach Coordinator
The Salvation Army
11.2019 - 08.2020
Supervisor
Pandora Jewelry
12.2017 - 11.2019
Administrative Assistant
Physician Assistant, Evelyn Rodriguez
06.2017 - 08.2018
BBA - Sociology
Queens College of The City University of New York
Baruch College of The City University of New York
High School Diploma -
Newtown High School