Chelsea Bell
Kalona,IA
Summary
Detail-oriented Clerk with a strong background in information management and customer service. Streamlined scheduling processes and ensured accurate documentation to enhance support for medical staff and patient care. Committed to contributing effectively to team objectives and organizational success.
Overview
5
5
years of professional experience
Work History
Clerk 3
Iowa Healthcare
Iowa City, Iowa
08.2022 - Current
- Managed the opening and closing procedures of the ASC, including handling voicemails and addressing inquiries.
- Supported medical staff by addressing concerns and confirming critical information.
- Coordinate, update, and distribute pertinent information for the current/future/previous day's cases.
- Manages information from previous days surgery; verify all information has been documented and distributes to other locations properly.
- Utilize clinical software for all electronic documentation, such as OR arrival times, making preop phone calls, obtaining legal documents, updating patients' charts accordingly, and much more.
- Responded to inquiries from patients, visitors, surgical staff, and administration, providing timely and accurate information.
- Update the ASC surgery schedule by collaborating with appropriate scheduling teams.
- Employed WECARE core values to enhance team collaboration and patient care.
- Managed cash handling procedures, ensuring accuracy and compliance on the unit.
Nursing Assistant
Iowa Healthcare
Iowa City, Iowa
10.2021 - 08.2022
- Improved patient comfort through essential personal hygiene care.
- Assisted with pt's ambulation to and from chairs/beds etc..
- Took vital signs and recorded accordingly in clinical software.
- Supported patient admissions, transfers, and discharges to ensure smooth transitions.
- Performed simple diagnostic/therapeutic procedures, such as collecting specimens, etc.
- Gathered necessary equipment and supplies for diagnostic and treatment procedures.
- Prepared OR beds and rooms, ensuring cleanliness and readiness for procedures.
Environmental Services Housekeeper
Iowa Healthcare
Iowa City, Iowa
06.2021 - 10.2021
- Executed comprehensive cleaning duties for units, including high dusting, damp wiping surfaces, and managing regulated and non-regulated waste.
- Maintained cleanliness of all restrooms by replenishing dispensers and stocking necessary items for unit functionality.
- Pick up and dispose of regulated and non regulated waste.
- Maintained protocol with cleaning supplies and workflows.
- Monitored and restocked supply levels to ensure consistent availability of cleaning materials.
- Compiled reports and maintained records.
Education
High School Diploma -
Mid Prairie High School
Wellman04-2011
Skills
- Electronic documentation
- Clinical software
- Patient scheduling
- Cash handling
- Information management
- Customer service
- Medical recordkeeping
- Regulatory compliance
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Conflict resolution
- Database management
- Supply tracking
- Record preparation
- Operations support
- File maintenance
- Quality control
- Problem-solving
- Staff training
- Document preparation
- Multitasking capacity
- Inventory control
- Reliable and punctual
- Data entry
- Spreadsheet management
- Telephone etiquette
- Confidentiality
- Prioritization
- Customer satisfaction
- Verbal and writing communication
- Document management
- Schedule and calendar management
- Meeting coordination
- Database entry
- File and database management
- Scanning and copying
- Information security
- Records retrieval
References
References available upon request.
Timeline
Clerk 3
Iowa Healthcare
08.2022 - Current
Nursing Assistant
Iowa Healthcare
10.2021 - 08.2022
Environmental Services Housekeeper
Iowa Healthcare
06.2021 - 10.2021
High School Diploma -
Mid Prairie High School