Chelsea Bennett
Lebanon,IN
Summary
Results-driven project manager skilled in client engagement and cross-functional team development. Aligns project scope with business objectives to enhance turnaround times and streamline processes. Communicates effectively to identify improvement opportunities and navigate organizational changes, driving growth and ensuring high client satisfaction.
Overview
1
1
Language
17
17
years of professional experience
Work History
Implementation Project Manager
Truven, a Merative Company
Ann Arbor, MI
01.2026 - Current
- Merative, US L.P. officially acquired Springbuk, Inc. in January 2026
- Collaborated with team members to analyze and integrate Springbuk's implementation processes, enhancing turnaround time on project deliverables.
- Maintained business operations during system migration and organizational changes to ensure continuity.
- Adjusted to organizational changes while ensuring high client satisfaction.
- Resolved escalated customer service issues quickly by leveraging existing resources within the organization.
- Increased business portfolio to enhance company revenue and market presence.
- Maintained accurate records of all activities performed during each stage of the project lifecycle.
Implementation Project Manager
Springbuk, Inc.
Indianapolis, IN
03.2021 - 12.2025
- Developed project plans and schedules to ensure successful implementation.
- Managed project timelines while aligning with client expectations.
- Coordinated communication between stakeholders and technical teams for seamless collaboration.
- Ensured project scope aligned with business objectives, adjusting plans for improved effectiveness.
- Identified and resolved project issues, escalating when necessary to maintain project momentum.
- Coordinated vendor communication for monthly specialized projects to support company performance.
Platform Producer/ Project Manager
Imavex, LLC
Fishers, Indiana
03.2017 - 12.2020
- Enhanced and implemented policies and procedures to streamline the creative process within the agency.
- Created a new project lifecycle process for all WordPress website projects.
- Delivered 76% projects successfully through stakeholder judgment and satisfaction.
- Developed client relationships that established referent power as a Project Manager.
- Collaborated with directors, writers, designers, cinematographers, editors and other creatives throughout the production process.
- Oversaw quality control processes to maintain standards and consistency.
- Led and managed pre-production meetings and timelines to ensure all stakeholders were informed and engaged to ensure timely delivery of production milestones, goals, and requirements to satisfy overall project vision.
Deputy Auditor
Boone County Auditor's Office
Lebanon, IN
01.2013 - 09.2016
- Decreased excise tax period between County Auditor and County Treasurer by 18%.
- Maintained knowledge of general ledger procedures and deadlines to ensure compliance and accuracy in financial reporting.
- Maintained thorough documentation of all audit and budget processes and results.
- Served as Council Secretary for monthly County Council meetings, recorded and dictated meeting minutes.
- Public servant who assisted the public in deductions and exemptions.
- Promoted to Interim Chief Deputy in local government
- Led, trained, and supported staff for public council meetings to enhance for a streamlined transition.
ACE Certified Personal Trainer & Wellness Coach
Witham Family YMCA
Lebanon, IN
02.2011 - 07.2015
- Improved client retention rate by 65% through training/coaching services.
- Implemented personalized fitness programs and unique exercise classes for 10 clients weekly, enhancing engagement for 4 to 20 participants.
- Developed 2 customized group exercise classes for YMCA participants, addressing diverse fitness needs.
- Instructed group fitness classes to promote community engagement and wellness.
- Assessed client fitness levels through comprehensive evaluations and consultations.
- Collaborated with staff and led to organize community fitness events.
Retail Sales Associate
Maingate, Inc.
Indianapolis, Indiana
08.2009 - 12.2010
- Engaged with customers enthusiastically at Lucas Oil Stadium on home game days and at the Susan G. Komen store front at Circle Center Mall to drive sales and boost business growth.
- Managed and resolved customer issues in efficient manner.
- Performed up selling techniques and suggest recommendations to customers.
- Served multiple customers in a short period of time.
- Assisted customers with choices to provide all information about products.
Education
B.S. - Marketing & Graphic Design
Marian University
Indianapolis05-2010
Business Administration
IUPUI
Indianapolis, INBusiness Administration
University of Indianapolis
IndianapolisSkills
- Project Management Methodologies
- Kaizen Practitioner Certification
- Implementation Tools
- Project Prioritization
- Client Communication
- Cross-Functional Team Development
- Stakeholder Engagement
- Account Management
- SaaS
- Cloud-Based Platforms
- Google Suite
- M365/Microsoft Office Suite
- MacOS
Awards
- Never Settle Award, Implementation Team, Springbuk, Inc. | Q4 2023
- Service, Entrepreneurial, and Engage Award, Imavex, 2019
- Engage Award, Imavex, 2018
Additional & Volunteer Experience
- Faith in Deeds Champion, Hands of Hope Adoption & Orphan Ministry | Indianapolis, IN
- 3 10-day Missions Trips to Faith In Deeds | Andhra Pradesh, India
- Society of St. Vincent de Paul | Noblesville, IN
- Habitat for Humanity | Indianapolis, IN
- Freelance Designer, Boone County Highway Department | Lebanon, IN
Languages
American Sign Language
Elementary
Timeline
Implementation Project Manager
Truven, a Merative Company
01.2026 - Current
Implementation Project Manager
Springbuk, Inc.
03.2021 - 12.2025
Platform Producer/ Project Manager
Imavex, LLC
03.2017 - 12.2020
Deputy Auditor
Boone County Auditor's Office
01.2013 - 09.2016
ACE Certified Personal Trainer & Wellness Coach
Witham Family YMCA
02.2011 - 07.2015
Retail Sales Associate
Maingate, Inc.
08.2009 - 12.2010
B.S. - Marketing & Graphic Design
Marian University
Business Administration
IUPUI
Business Administration
University of Indianapolis