Chelsea Borja
North Las Vegas,NV
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
6
6
years of professional experience
Work History
Jamba Juice
Cahsier
North Las Vegas, NV
04.2026 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Operated machines and equipment efficiently, minimizing downtime during peak hours
- Developed knowledge of menu items to effectively promote specials and seasonal offerings
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Educated customers on food and beverages offerings, promoting upselling opportunities and enhancing their overall experience.
Golden Gate
Front Desk Position
Las Vegas, NV
12.2025 - 02.2026
- Excelled in both independent tasks and collaborative projects to achieve team objectives.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Assisted in managing billing processes, ensuring accuracy in charges and resolutions of discrepancies.
- Developed and maintained positive relationships with guests to foster repeat business and referrals.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
DD's Discounts
Cashiers
North Las Vegas, NV
02.2025 - 06.2025
- Welcomed customers and assisted as needed.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
Cashier/Sales Associate
Target
06.2024 - 01.2025
- Processed customer transactions efficiently using POS systems
- Managed cash handling and reconciled registers at shift end
- Assisted customers with product inquiries and store navigation
- Maintained cleanliness and organization of checkout area
- Trained new cashiers on procedures and customer service standards
- Accelerated restocking processes by unloading delivery trucks promptly upon arrival.
- Streamlined workflow by organizing materials inventory and restocking supplies when necessary.
Stocking
Amazon
08.2022 - 02.2023
- Oversaw boxing, packing, and stocking activities to enhance product accessibility and streamline distribution.
- Ensured proper handling of fragile items, minimizing breakage or damage during the stocking process.
- Operated forklifts and pallet jacks to efficiently move materials throughout warehouse.
- Consistently lifted materials weighing as much as 20 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Cashier
Mcdonald’s
07.2020 - 05.2022
- Assisted customers with transactions at checkout. Prepared meals and maintained kitchen cleanliness. Restocked shelves and organized inventory.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service protocols.
Retail Associate
Rainbow
06.2020 - 06.2020
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels through effective stock replenishment practices.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Implemented systematic closing procedures to maintain operational integrity and efficiency.
Cashier
Pizza Hut
02.2020 - 04.2020
- Processed customer transactions efficiently as a cashier while managing online order placements accurately.
- Assisted in food preparation and cooking tasks.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Collaborated with team members to streamline checkout processes during peak hours.
- Monitored inventory levels and communicated restocking needs to management effectively.
Education
High School Diploma -
Canyon Springs
North Las Vegas, NV05-2022
Skills
- Embracing new challenges
- Problem-solving
- Customer service
- Teamwork and collaboration
- Multitasking
- Flexible and adaptable
- Dependable and responsible
- Cleaning and sanitizing
- Cash handling
- Professionalism and courtesy
- Point-of-sale system operation
Timeline
Jamba Juice
Cahsier
04.2026 - Current
Golden Gate
Front Desk Position
12.2025 - 02.2026
DD's Discounts
Cashiers
02.2025 - 06.2025
Cashier/Sales Associate
Target
06.2024 - 01.2025
Stocking
Amazon
08.2022 - 02.2023
Cashier
Mcdonald’s
07.2020 - 05.2022
Retail Associate
Rainbow
06.2020 - 06.2020
Cashier
Pizza Hut
02.2020 - 04.2020
High School Diploma -
Canyon Springs