Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Chelsea Bosee

Mooresville,IN

Summary

Demonstrated ability to increase sales significantly through upselling techniques and exceptional service, ensuring high levels of customer satisfaction. Skilled in conflict resolution and operational excellence, consistently contributing to team success and operational efficiency. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Waitress

Squealers
02.2021 - 12.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Processed orders and sent to kitchen employees for preparation.
  • Proved successful working within tight deadlines in fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions..
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by up-selling higher-end products to customers.
  • Waited on large groups of people up to 40 people.

Factory Lead

Subaru
06.2018 - 10.2019
  • Inspected products and machines to maintain quality and efficiency.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets of 500-600 bumpers daily by collaborating closely with team members.
  • Trained new production staff members on safe and efficient production procedures.
  • Maintained organized work area by cleaning and removing hazards.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Third Shift Waitress

Denny's
01.2014 - 11.2016
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Proved successful working within tight deadlines in fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer..
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales significantly by up-selling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Worked third shift alone with one cook and no manager on shift and was responsible for taking care of up to 20 tables at times.

Team Member

McDonald's
03.2012 - 07.2013
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods working 40+ hours weekly.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Devised and implemented processes and procedures to streamline operations.

Education

GED -

Petersburg Adult Education
Petersburg Indiana
06.2011

Skills

  • Guest Relations Management
  • Safe Food Handling
  • Food Production
  • High-volume dining
  • Training and coaching
  • Quality Management
  • Conflict resolution techniques
  • Team Building and Motivation
  • Good Communication
  • Safety Standards Compliance
  • Strong Work Ethic
  • Attention to Detail
  • Multitasking Abilities
  • Problem-solving abilities
  • Adaptability
  • Professionalism

Timeline

Waitress

Squealers
02.2021 - 12.2022

Factory Lead

Subaru
06.2018 - 10.2019

Third Shift Waitress

Denny's
01.2014 - 11.2016

Team Member

McDonald's
03.2012 - 07.2013

GED -

Petersburg Adult Education

Similar Profiles

CREATE PROFILE
Chelsea Bosee