Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chelsea Brown

Chelsea Brown

Magee ,Ms

Summary

Proven leader and efficient problem-solver, adept in team management and customer service, with significant experience at Dollar General. Expert in cash handling and store operations, I have successfully trained teams, enhancing customer satisfaction and streamlining workflow. Skilled in both technical and interpersonal capacities, I drive results through innovation and a positive attitude. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

Wards
01.2019 - 12.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Key Holder Supervisor

Dollar General
02.2019 - 09.2022
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

Hardware Technician

Howard’s
09.2017 - 12.2018
  • Strategically implemented new computer projects and hardware installations to improve workflow for Number employees.
  • Designed computer hardware components and peripheral devices.
  • Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
  • Maintained technology equipment performance by configuring, diagnosing and repairing hardware.

Education

10th Grade -

Mount Olive High School
Mount Olive, MS

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Positive Attitude
  • Flexible Schedule
  • Punctual and Reliable
  • Team Management
  • Cash Register Operation
  • Cash handling expertise
  • Store Opening and Closing
  • Product restocking
  • Heavy Lifting
  • New Hire Training
  • Merchandise Stocking
  • Shift Scheduling

Timeline

Key Holder Supervisor

Dollar General
02.2019 - 09.2022

Cashier Team Lead

Wards
01.2019 - 12.2022

Hardware Technician

Howard’s
09.2017 - 12.2018

10th Grade -

Mount Olive High School
Chelsea Brown