Chelsea Brown
Charleston,SC
Summary
Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier and Customer Service
THE STATION
10.2023 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Associate
Lowe's Home Improvement
02.2022 - 10.2023
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Teacher
Camp High Hopes
07.2021 - 05.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Deli Associate
Harris Teeter
11.2018 - 07.2021
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High school or equivalent -
St John High School
Johns Island, SC06.2018
Skills
- Customer Service
- Patience and Empathy
- Work Ethic and Integrity
- Customer Assistance
Certification
Registered Pharmacy Technician, Pharmacy Technician License
Timeline
Cashier and Customer Service
THE STATION
10.2023 - Current
Customer Service Associate
Lowe's Home Improvement
02.2022 - 10.2023
Teacher
Camp High Hopes
07.2021 - 05.2022
Deli Associate
Harris Teeter
11.2018 - 07.2021
High school or equivalent -
St John High School
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