Chelsea Bunn
Schenectady
Overview
14
14
years of professional experience
Work History
Program Aide (Acting)
NYS DOT- Traffic Safety & Mobility
Albany
09.2025 - Current
- Completes and reviews personnel forms for any appointments, leave of absences, resignations, retirements, ect.Receiving, sorting, and distributing mail.
- Answering telephones and appropriately responding to, or referring inquiries made by employees, vendors, and customers.
- Receive, process, and distribute highway work permits.
- Utilize working knowledge of department applications, including Microsoft products, Highway Work Permit application, HRIS, SFS, and other software programs.
- Prepare and process purchase orders, including determining appropriate sources for purchases.
- Receive, review, process, and file invoices in SFS through purchase orders or p-card.
- Assist program managers with scheduling meetings and interviews.
- Maintain a listing of employees, positions, and item numbers.
- Receive, screen, review, and verify documents, forms, applications, claims, and other documents for completeness and accuracy, including hiring packets and other HR documents.
- Monitor and respond to Administration and SFS email mailboxes, assist program areas with errors, questions, and/or concerns regarding hiring packets and SFS.
- Point of contact for SFS issues and concerns.
- Enter IT tickets, and assist with IT concerns. Follow up and provide updates as needed.
- Maintain and order office supplies for the program area.
- Participate within the Incident Command System to support the department’s response to regional and statewide emergency situations.
Administrative Assistant 1
NYS DOT- Region 1 Operations
Albany
01.2025 - Current
- Performs routine tasks accurately and effectively.
- Responsible for assisting the Region One Operations Office with various administrative duties, including opening the mail, ordering office supplies, monitoring the shared mailbox, processing incoming emails appropriately, providing phone coverage for the Region One Operations Office, and serving as the primary backup for the Region One Regional Directors Office.
- Prepare and submit requisitions and purchase orders through the Statewide Financial System, following DOT and BSC guidelines. Review invoices for payment. Monitor expenditures, and conduct any necessary follow-up with vendors and the BSC. Ensure the accuracy of merchandise received against bills of lading and packing slips.
- Proxy travel expense reports for Region One Operation Staff.
- Manage the files for the Region One Operation Office, including, but not limited to: Annual Evaluations, Probation Reports, Accident Reports, Special Assignment to Duty Pay, Clothing and Safety Shoe Payments, Posting results collection and processing, and Workers' Compensation Cases.
- Information Technology Requester/Coordinator for Region One Operations.
- Coordinate GOER-required training class records with Region One Residencies and Regional Bridge Maintenance.
- Utilize and have a working knowledge of department applications, including Microsoft products, SFS, Trinfo, MMS, LATS, and other programs as indicated for the position.
- Provide assistance to residency staff as needed.
- Duties, as they arise, appropriate to the position and daily function of Region One Operations Office.
Office Assistant 1
NYS DOT Traffic Safety & Mobility
Albany
09.2024 - 01.2025
- Answer telephones and appropriately responding to or referring inquiries made by the public, employees, vendors, and customers.
- Sorting and distributing mail.
- Maintaining records and files.
- Scan invoices received into the Statewide Financial System (SFS).
- Assist with SFS monitoring of eSettlements invoices as well as Match Exception invoices.
- Schedule appointments/meetings as necessary and entering visitor information into the Visitor Management System.
- Assist with tracking of evaluations/probation reports for Region 1 Traffic Safety & Mobility employees.
- Apply a working knowledge in all Microsoft Office products, specifically, Outlook, Word and Excel.
- Order office supplies for the Traffic Safety office.
- Assist Traffic System Technician staff in Waterford with office related duties.
- Assist with Personnel & Hiring tasks, including setting up interviews.
- Assist with IT support tickets for Region 1 Traffic.
- Prepare routine correspondence related to speed limit reduction requests, traffic signal requests and general concerns regarding the safety of state highways within the Region.
- Perform other office support duties as required.
Support Coordinator
Colonie Youth Center
01.2022 - 01.2024
- Understands the NYS School-Aged Childcare Regulations.
- Provide an assessment of a child's needs.
- Collaborate with others (program administration, program staff, parents, school personnel, etc.). For the purpose of implementing and maintaining services.
- Consults with and/or trains staff for the purpose of providing the best possible childcare to our school-age childcare participants.
- Directs the implementation of programs and services through the combination of delegation and personal involvement for the purpose of ensuring that programs and services are provided.
- Facilitates meetings with staff and parents when necessary.
- Responds to inquiries from staff for the purpose of providing information and/or direction as may be required.
- Responds to issues involving staff, conflicts in policies and regulations, community concerns, and parental requests for the purpose of identifying the relevant issues and recommending or implementing a plan of action that will efficiently resolve the issue.
- Assist staff for the purpose of supporting them in the completion of their work activities.
Supervisor
Colonie Youth Center
01.2012 - 01.2024
- Supervise staff members to perform weekly activities based on social, motor, and organizational skills, aligning with the center's monthly theme.
- Oversee program participants from grades K-8.
- Interacted with families and students to offer corrections to create a safe and positive environment.
- Coordinate age-appropriate educational games and field trips for 50 or more participants.
- Create health care plans for children with behavioral needs.
- Support various programs on the implementation of plans created.
Social Work Intern, Support Services
Sand Creek Middle School
01.2021 - 01.2022
- Facilitate two or more weekly groups on topics ranging from self-esteem to relationship-building.
- Attend CSE annual review meetings based on the students' Individual Education Plans (IEP).
- Addressed students' problematic behavior on the different tiers (1, 2, 3).
- Co-coordinated in the Helping Hands program in December 2021. Served 20 or more families.
- Co-conduct lessons on empathy in classroom settings.
- Provide triage and support in the classrooms when staff are absent.
- Co-Advise the Gay Straight Alliance (GSA)/PRIDE for 50+ students ranging from grades 5-8.
- Mentor students off caseload who need someone to listen and support.
- Assist the School Social Worker with students in crisis, provide additional support.
Schools and Children Intern
University at Albany
01.2020 - 01.2021
- Facilitate two 2nd step lessons for students in grades k-4 at Saddlewood Elementary school.
- Worked one-on-one with a student, with the overall goal of attaining better coping skills.
- Encouraged to attend various NASW workshops on various topics, ranging from race to homelessness.
- Researched childhood disorders related to the population served at the school setting.
Case Manager Intern
YWCA
01.2019 - 12.2019
- Assisted intake process for women seeking shelter or services.
- Encouraged participation of women in shelter programs/expectations.
- Observed court proceedings for domestic violence cases.
Teacher Aide/One-to-One
The School at Northeast
01.2016 - 01.2018
- Facilitate two or more weekly groups on topics ranging from self-esteem to relationship building.
- Attend CSE annual review meetings based on the students' Individual Education Plans (IEP).
- Addressed students' problematic behavior on the different tiers (1, 2, 3).
Co-coordinated in the Helping Hands program in December 2021. Served 20 or more families. - Co-conduct lessons on empathy in classroom settings.
Provide triage and support in the classrooms when staff are absent. - Co-advise the Gay-Straight Alliance (GSA)/PRIDE for 50+ students, ranging from grades 5-8.
- Mentor students off the caseload who need someone to listen and support.
- Assist the School Social Worker with students in crisis and provide additional support.
Education
Masters of Science - Social Work
State University of New York, University At Albany: School of Social Welfare
Albany, NY01.2022
Skills
- Strong interpersonal and communication skills
- Prioritizes and organizes tasks
- High attention to detail
- Multitasking and time management
- Adaptable to new responsibilities
- Excellent telephone etiquette
- High attention to detail
Timeline
Program Aide (Acting)
NYS DOT- Traffic Safety & Mobility
09.2025 - Current
Administrative Assistant 1
NYS DOT- Region 1 Operations
01.2025 - Current
Office Assistant 1
NYS DOT Traffic Safety & Mobility
09.2024 - 01.2025
Support Coordinator
Colonie Youth Center
01.2022 - 01.2024
Social Work Intern, Support Services
Sand Creek Middle School
01.2021 - 01.2022
Schools and Children Intern
University at Albany
01.2020 - 01.2021
Case Manager Intern
YWCA
01.2019 - 12.2019
Teacher Aide/One-to-One
The School at Northeast
01.2016 - 01.2018
Supervisor
Colonie Youth Center
01.2012 - 01.2024
Masters of Science - Social Work
State University of New York, University At Albany: School of Social Welfare