Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Chelsea Burch

Executive Assistant
Wylie,TX

Summary

Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.

Overview

12
12
years of professional experience

Work History

Executive Assistant to the President

Aimbridge Hospitality
Plano, TX
05.2022 - Current
  • Supported four C-level executives including the global president.
  • Protected th time of executives to allow them space to get things done throughout each day.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Processed travel expenses and reimbursements for executive team.
  • Managed constantly-changing calendars.
  • Planned, scheduled and attended meetings with executives.
  • Coordinated catering for meetings and events.
  • Scheduled domestic and international travel arrangements for executives.

Lead Experience Officer

STEAMspark Montessori Experience
09.2021 - 04.2022
    • Maximized employee experience by promoting a positive workplace culture through team building events and employee recognition.
    • Streamlined employee and customer onboarding experience by providing clear communication and processes.
    • Offered direction and gave constructive feedback to motivate team members.
    • Collaborated with internal stakeholders to close gaps and improve customer experience.
    • Exhibited high energy and professionalism when dealing with clients and staff.
    • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
    • Enhanced productivity levels by anticipating needs and delivering outstanding support.

Executive Assistant

Garland Independent School District Central Office
08.2012 - 10.2021
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used software to prepare documents, reports and presentations.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Supported business and hospitality needs of staff during meetings and company events.
  • Processed travel expenses and reimbursements for executive team.
  • Created expense reports, budgets and filing systems for department.
  • Executed budget planning and bookkeeping tasks.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Promoted team productivity by keeping supplies organized and well-stocked.

Skills

Calendar Management

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Accomplishments

October 2022 Aimbridge Hospitality Values in Action award nominee

2019-2020 Garland ISD Division Paraprofessional of the Year

Timeline

Executive Assistant to the President

Aimbridge Hospitality
05.2022 - Current

Lead Experience Officer

STEAMspark Montessori Experience
09.2021 - 04.2022

Executive Assistant

Garland Independent School District Central Office
08.2012 - 10.2021

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Chelsea BurchExecutive Assistant