Chelsea Burch
Executive Assistant
Wylie,TX
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
12
12
years of professional experience
Work History
Executive Assistant to the President
Aimbridge Hospitality
Plano, TX
05.2022 - Current
- Supported four C-level executives including the global president.
- Protected th time of executives to allow them space to get things done throughout each day.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Processed travel expenses and reimbursements for executive team.
- Managed constantly-changing calendars.
- Planned, scheduled and attended meetings with executives.
- Coordinated catering for meetings and events.
- Scheduled domestic and international travel arrangements for executives.
Lead Experience Officer
STEAMspark Montessori Experience
09.2021 - 04.2022
- Maximized employee experience by promoting a positive workplace culture through team building events and employee recognition.
- Streamlined employee and customer onboarding experience by providing clear communication and processes.
- Offered direction and gave constructive feedback to motivate team members.
- Collaborated with internal stakeholders to close gaps and improve customer experience.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Executive Assistant
Garland Independent School District Central Office
08.2012 - 10.2021
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used software to prepare documents, reports and presentations.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Supported business and hospitality needs of staff during meetings and company events.
- Processed travel expenses and reimbursements for executive team.
- Created expense reports, budgets and filing systems for department.
- Executed budget planning and bookkeeping tasks.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Promoted team productivity by keeping supplies organized and well-stocked.
Skills
Calendar Management
Travel Arrangements
Administrative support
Expense Reconciliation
Meeting Planning
Notary Public
Microsoft Office and Google Workspace Proficiency
Accomplishments
October 2022 Aimbridge Hospitality Values in Action award nominee
2019-2020 Garland ISD Division Paraprofessional of the Year
Timeline
Executive Assistant to the President
Aimbridge Hospitality
05.2022 - Current
Lead Experience Officer
STEAMspark Montessori Experience
09.2021 - 04.2022
Executive Assistant
Garland Independent School District Central Office
08.2012 - 10.2021