Chelsea Burgess
Troy,IL
Summary
Detail-oriented buyer with a strong record in SAP updates, ERP data accuracy, and supplier performance tracking. Known for supporting compliant purchasing, comparing vendor quotes, and working across planning, operations, and warehouse teams to resolve material shortages.
Overview
9
9
years of professional experience
Work History
Buyer II
Steris
Maplewood, MO
12.2023 - Current
- Issued purchase orders for Steris medical products and facility supplies.
- Reviewed inventory levels to support production and service schedules.
- Compared vendor quotes for compliant materials and contract terms.
- Coordinated suppliers on shortages, lead times, and order changes.
- Communicated demand changes with planning, operations, and quality teams.
- Monitored supplier performance and followed Steris procurement procedures.
- Tracked shipments and resolved receiving issues with warehouse teams.
- Updated ERP records for pricing, part numbers, and purchase details.
Buyer/Planner
Becton Dickinson
Maplewood, Missouri
06.2022 - 12.2023
- Negotiated supplier pricing and delivery terms for Becton Dickinson procurement needs.
- Reviewed vendor quotes and selected sources for quality and compliance requirements.
- Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
- Monitored inventory levels and replenished critical components across Becton Dickinson supply chain.
- Researched sources of supply and services to maintain flexibility, high quality and competitive pricing.
- Analyzed work order demand to align with production schedules. from MRP to support company requirements.
Buyer
Becton Dickinson
Maplewood , MO
06.2018 - 06.2022
- Managed purchase orders for Becton Dickinson medical device materials.
- Coordinated suppliers to confirm delivery schedules and order changes.
- Resolved material shortages with planning, production, and warehouse teams.
- Monitored supplier performance and addressed late shipment issues.
- Resolved any discrepancies between purchase orders and actual receipts of goods or services.
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Created reports on supplier performance metrics such as quality, delivery times and cost savings initiatives.
Customer Service Representative
Becton Dickinson
Maplewood, MO
06.2017 - 06.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Guided customers through product information, availability, and service options.
- Resolved billing, shipping, and account issues through careful follow-up.
- Processed customer orders and changes in SAP and CRM systems.
- Documented complaints and service requests according to Becton Dickinson procedures.
- Coordinated with sales, warehouse, and logistics teams on customer needs.
- Tracked backorders, replacements, and returns for medical device customers.
- Supported Becton Dickinson customers with product questions and order updates.
Education
High School Diploma -
Salem Community High School
Salem, IL05-2008
Skills
- Vendor negotiations
- Vendor quotes
- Purchase orders
- Supplier management
- Inventory planning
- ERP systems
- SAP records
Timeline
Buyer II
Steris
12.2023 - Current
Buyer/Planner
Becton Dickinson
06.2022 - 12.2023
Buyer
Becton Dickinson
06.2018 - 06.2022
Customer Service Representative
Becton Dickinson
06.2017 - 06.2018
High School Diploma -
Salem Community High School