Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Chelsea Butler

Durham,NC

Summary

As a Senior Health Engagement Consultant II at Cigna, I continue to evolve outside of my six years of consulting experience. My current role heavily relies on relationship management between contractual accounts and broker partners. The role requires me to design data driven proposals and support the implementation in its entirety. I aim to successfully drive adaptable strategic wellness programs for whole person health. Previous experience includes pioneering medical memberships for local non-profits while collaborating with large medical insurance carriers. I have a master's degree in educational leadership and administration, and a CSCS certification from the National Strength and Conditioning Association. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Health Engagement Consultant II

Cigna Healthcare
06.2023 - Current
  • Manage assigned book of business; in addition, manage client wellness fund (personally responsible for 2.6 million in 2023 funds)
  • This may include arranging reimbursement to client and payments to vendors for qualified expenses as needed
  • Spearheading customer engagement initiatives
  • Nearly 120 initiatives completed across BoB in 2023
  • Assess client's employee health challenges and objectives, helping to design a strategic multi-year wellness program that is customized to their workforce, goals and budget
  • Coordinate with sales partners to identify opportunities for product penetration of existing accounts, potential sales of ancillary products and strategies to maximize membership
  • Provide ongoing analysis and evaluation of client communication/health/wellness strategies to determine effectiveness, penetration, and impact to client's total claims and utilization, biometric data, and employee engagement
  • Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.

Health Engagement Consultant

Cigna Healthcare
01.2021 - 06.2023
  • Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.

Director of Wellness

YMCA of the Triangle
11.2018 - 01.2021
  • Managed all onboarding and training for wellness professionals located across six wellness facilities
  • Increased personal training revenue year over year by 80% from initial hire
  • Oversaw 4 full-time employees and 60 part-time
  • Collaborated with BCBS through a state funded grant supporting medical memberships
  • Partnered with Duke to provide an environment for multiple research projects including Alzheimer's, diabetes prevention, and hypertension.

Sr. Program Director and Corporate Wellness Consultant

YMCA of Greater Pittsburgh
02.2017 - 11.2018
  • Enhanced program efficiency by streamlining processes and implementing strategic plans.
  • Led cross-functional teams for successful project execution and timely delivery of milestones.
  • Developed comprehensive program budgets, ensuring optimal resource allocation and cost control.
  • Established strong relationships with stakeholders, promoting collaboration and effective communication.

Director of Healthy Living

YMCA of Greater Pittsburgh
06.2015 - 02.2017

Physical Education Teacher

Southwestern Randolph High School
08.2013 - 06.2015
  • Taught Physical Education/Health for various grade levels
  • Created the strength and conditioning program for all high school athletes to improve functional fitness and sport specific skills
  • Head coach for girls basketball, golf, and softball.

ESL Teacher

Chatham County Schools
08.2012 - 07.2013
  • Taught English as a Second Language/Head Coach for girls basketball and softball.

Graduate Assistant

Wheeling University
08.2011 - 06.2012
  • Designed off-season conditioning programs, budgeted softball funds, recruited players, implemented practice plans, lead study tables, on-field coaching.

Education

Master's Degree - Educational Leadership and Administration, General

Wheeling University
01.2012

Bachelor's Degree - Health and Physical Education/Fitness

Bethany College
01.2011

Skills

  • Quantitative Analytics
  • Observational
  • Communication
  • Business Requirements
  • Business Insights
  • Microsoft 365
  • Intelligence Gathering
  • Client Training
  • Business Planning
  • Negotiation
  • Employee benefits
  • Analytics
  • Strategy execution
  • Performance Tracking
  • Product Life Cycle Management

Certification

  • Lifeguard/First-Aid/CPR/AED - American Red Cross, 01/01/14, 01/01/16
  • CSCS - National Strength and Conditioning Association (NSCA)

Timeline

Health Engagement Consultant II

Cigna Healthcare
06.2023 - Current

Health Engagement Consultant

Cigna Healthcare
01.2021 - 06.2023

Director of Wellness

YMCA of the Triangle
11.2018 - 01.2021

Sr. Program Director and Corporate Wellness Consultant

YMCA of Greater Pittsburgh
02.2017 - 11.2018

Director of Healthy Living

YMCA of Greater Pittsburgh
06.2015 - 02.2017

Physical Education Teacher

Southwestern Randolph High School
08.2013 - 06.2015

ESL Teacher

Chatham County Schools
08.2012 - 07.2013

Graduate Assistant

Wheeling University
08.2011 - 06.2012

Master's Degree - Educational Leadership and Administration, General

Wheeling University

Bachelor's Degree - Health and Physical Education/Fitness

Bethany College
Chelsea Butler