CHELSEA BUTTS
Simpsonville,SC
Summary
- SAP Administrator at Canon Business Process Services with expertise in process improvement and inventory control. Proven ability to enhance operational efficiency through data analysis and effective client communication. Achievements include resolving discrepancies and driving improvements in system performance and team collaboration. Committed to excellence in project delivery.
- Resourceful SAP Administrator known for high productivity and efficient task completion. Specialize in system configuration, performance optimization, and security management. Excel in problem-solving, communication, and adaptability, ensuring seamless operation and support in fast-paced environments.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Hardworking employee with customer service, multitasking, and time management abilities.
- Devoted to giving every customer a positive and memorable experience.
- Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
- Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
10
10
years of professional experience
Work History
SAP Administrator
Canon Business Process Services
Greenville, SC
08.2024 - Current
- Participated in workshops conducted by SAP consultants to identify potential improvements in the existing systems.
- Supported other warehouse personnel in completing tasks efficiently.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Collaborated with team members to meet daily production goals.
- Maintained accurate inventory records of all received items.
- Managed work area cleanliness by following company guidelines for organization.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Investigated discrepancies between inventory records and actual stock on hand.
- Organized warehouse shelves, racks, and bins for the proper storage of materials.
- Maintained inventory records, including tracking incoming and outgoing shipments.
- Operated forklifts, pallet jacks, and other material-handling equipment.
- Provided support in organizing special projects involving large quantities of merchandise.
- Performed regular cycle counts to ensure the accuracy of inventory records.
- Tracked shipment information using computerized systems, such as SAP or Oracle software applications.
- Received and distributed incoming materials to designated areas.
- Identified opportunities for process improvement in order to increase efficiency.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Inspected materials for any damages or defects upon receipt.
- Organized the warehouse inventory according to the warehouse plan.
- Logged unit quantities and entered data into the inventory database.
- Observed inventory allocation to maintain material needs, and production deadlines.
- Worked with internal departments to locate missing packages, and remedy incorrect deliveries.
- Operated lift equipment to safely move stock in and out of high-bay areas and around the premises.
- Protected company inventory by maintaining and organizing storage areas.
- Protect items by wrapping them in cling film, padded moving blankets, and tape.
- Tagged and wrote identifying information on containers, boxes, and cargo.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds, and warehouses.
- Used scanners to track parcel information, condition, or receipt.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Packed boxes and stock using organizational guidelines.
- Cleaned empty storage areas to achieve proper sanitation regulations, and make the area fit for future use.
- Used a digital database to keep records of units and stock moved.
- Reviewed work orders before starting work to determine necessary materials, and meet deadlines.
- Administered SAP system configurations and updates for enhanced functionality.
- Managed user access controls and permissions within the SAP platform.
- Collaborated with cross-functional teams to streamline business processes using SAP.
- Conducted regular system audits to ensure data integrity and security compliance.
- Developed training materials and facilitated sessions for new SAP users.
- Resolved system errors by troubleshooting and applying corrective measures promptly.
- Monitored the performance of the SAP system environment and resolved any issues that arose.
- Developed custom programs to improve performance of existing systems.
- Performed regular maintenance activities such as creating backups, monitoring logs.
- Supervised daily operations of material handling and storage processes.
- Coordinated inventory management and supply chain logistics activities.
- Collaborated with cross-functional teams to streamline workflow efficiency.
- Developed training materials for onboarding new employees in the department.
- Resolved discrepancies in order quantities or pricing with suppliers as needed.
- Utilized MRP software to track stock levels, replenishments, and reorder points.
- Collaborated with managers from other departments on projects related to supply chain optimization.
- Prepared reports summarizing inventory status, purchase orders, receipts, and other data related to purchasing activities.
- Conducted regular cycle counts to keep accurate records of material on hand.
- Coordinated the movement of materials between departments, warehouses, and suppliers.
- Maintained a safe working environment by adhering to OSHA regulations and safety protocols.
- Implemented new procedures for tracking inventory levels across multiple locations.
- Investigated customer complaints regarding defective parts or shortages in supply chain operations.
- Responded promptly to emergency requests from production lines or customers.
- Checked loaded materials compared to work orders for correctness.
- Informed upper management or department heads of items loaded or problems encountered.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Estimated project materials, time and staffing requirements based on work orders and job specifications.
Childcare Director
Burn Boot Camp
Simpsonville, SC
01.2019 - Current
- Obtain staff training programs for effective team collaboration and increased service excellence.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Mentored team members to foster professional growth, and enhance overall staff performance.
- Analyzed enrollment data to identify trends, optimize staffing levels, and inform future program development.
- Improved parent satisfaction rates by addressing concerns promptly, and implementing feedback-driven improvements.
- Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Resolved conflicts and administered corrective action to foster a positive experience for children and staff.
- Managed daily operations of childcare center ensuring compliance with safety regulations.
- Coordinated activities and events that promote healthy physical and emotional growth.
- Established strong relationships with parents to encourage open communication and support.
- Implemented policies that enhance the overall quality of care provided to children.
- Fostered a positive work environment promoting teamwork and staff collaboration.
- Communicated with parents and fostered strong professional relationships.
- Created a safe, nurturing environment for children by providing appropriate supervision of their activities.
- Enforced rules to promote positive behavior among children under care.
- Maintained accurate records of children's attendance, health information and developmental progress.
- Conducted regular meetings with staff to discuss strategies for improving quality of childcare services.
- Hired, mentored and monitored qualified childcare staff.
- Inspected facilities regularly to ensure cleanliness and safety requirements are met.
- Resolved conflicts between staff members or between staff and families.
- Developed, implemented and monitored policies and procedures to ensure the safety of all children in care.
President, Board of Directors
SPAR Swim team
Simpsonville, South Carolina
01.2020 - 01.2025
- Led strategic planning sessions to define team goals and objectives.
- Coordinated fundraising events to support team operations and activities.
- Oversaw financial management, ensuring budget adherence and resource allocation.
- Engaged with parents and community to foster support for the swim team.
- Developed policies to enhance safety and compliance within the organization.
- Mentored board members, promoting effective governance practices and leadership skills.
- Facilitated communication between coaches, parents, and athletes for smooth operations.
- Evaluated program effectiveness, recommending improvements for future initiatives.
- Ensured compliance with legal requirements related to board operations and activities.
- Facilitated productive dialogue between different factions within the Board of Directors when conflicts arise.
- Evaluated performance of staff members on an ongoing basis.
- Assisted in developing annual goals that aligned with the organization's vision statement.
- Participated in professional development activities to stay up-to-date on industry trends.
- Conducted annual performance reviews of Board members to ensure accountability and effectiveness.
- Created a collaborative working environment among board members while promoting transparency and trust.
- Oversaw fundraising efforts by providing direction on how donations should be allocated.
- Presided over board meetings and ensured that all decisions were made in accordance with the organization's bylaws.
- Recruited new board members based on their skillset or expertise in order to strengthen the organization's leadership team.
- Engaged in public speaking opportunities to promote awareness about the organization's mission.
- Evaluated long-term financial strategies for sustainability purposes.
- Maintained up-to-date knowledge of relevant laws, regulations, trends and best practices related to nonprofit governance.
- Fostered strong relationships with key stakeholders, including government officials, funders, partners, donors, staff and volunteers.
- Researched potential partnership opportunities that could benefit the organization's growth trajectory.
- Approved organizational policies, procedures, and budgets as recommended by the Board of Directors.
- Collaborated closely with the executive director and CEO to ensure alignment between strategic plans and operational objectives.
- Implemented conflict resolution processes as needed in order to maintain a harmonious work environment.
- Analyzed financial statements and forecasts to improve programs, performance and policies.
- Determined performance goals and offered tactics for achieving milestones.
- Built talent pipeline to support business growth and enduring success.
- Oversaw new market exploration, product development and overseas production possibilities for business expansion objectives.
- Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
- Implemented cutting-edge technologies to streamline operations and increase efficiency.
- Promoted a customer-centric approach to drive satisfaction and loyalty.
- Directed company-wide budgeting, financial planning, and analysis processes.
- Analyzed competitive landscape to inform strategic decision-making.
- Led strategic planning and execution to drive company growth and profitability.
- Oversaw the development and launch of new products and services.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
- Enhanced employee engagement and productivity through leadership development programs.
- Fostered a culture of innovation and continuous improvement across the organization.
- Championed corporate social responsibility and sustainability initiatives.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Led strategic planning and execution to enhance profitability and company growth.
Manager
Marble Slab/Great American Cookies
Simpsonville, SC
08.2022 - 08.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Quality control, customer service, procurement, and ordering items needed in a timely manner to keep production moving smoothly.
- Achieved departmental goals by developing and executing strategic plans, and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Direct bank deposits, profit margins, and deposit boxes.
- Managed and motivated employees to be productive and engaged in their work.
- Accomplished multiple tasks within established timeframes.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Oversaw daily operations in a fast-paced dessert franchise environment.
- Managed team performance and provided training to new staff members.
- Ensured compliance with food safety and sanitation standards consistently.
- Implemented inventory management procedures to maintain stock levels.
- Coordinated marketing initiatives to promote new products effectively.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Established processes to ensure efficient workflow throughout the organization.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Developed and implemented strategic plans to achieve company objectives.
- Streamlined communication channels, improving information flow and decision-making speed.
- Ensured compliance with industry regulations and company policies.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
Small Business Owner
LuLaRoe
Simpsonville, SC
01.2016 - 01.2018
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Optimized operational efficiency by streamlining processes and implementing time-saving technologies.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Installation Coordinator/Appointment Scheduler
David Butts Flooring
Simpsonville, SC
08.2015 - 12.2015
- Achieved highest performance scores for the year during temporary coordination role.
- Maintained detailed records of installations for accurate trend analysis and data reporting.
- Streamlined client-technician communication by implementing a centralized information system.
- Reduced project completion times through efficient scheduling and timely materials delivery.
- Enhanced customer satisfaction via prompt issue resolution, and clear communication.
- Collaborated with sales representatives and other departments to ensure seamless installations.
- Coordinated installation schedules for residential and commercial flooring projects.
- Communicated effectively with clients to understand project requirements and timelines.
- Managed inventory levels of flooring materials and supplies for timely installations.
- Collaborated with contractors to ensure adherence to installation standards and procedures.
- Resolved client inquiries and concerns regarding installation processes and timelines.
- Prepared detailed work orders for installation teams based on project specifications.
- Monitored workflow to streamline operations and enhance overall efficiency in installations.
- Reviewed all invoices related to installation projects for accuracy before submitting for payment approval.
- Provided technical support to customers during the installation process as needed.
- Monitored progress of installations to ensure they stayed on schedule and within budget.
- Collaborated with other departments such as Engineering and Quality Control to resolve any issues that arose during installations.
- Developed comprehensive project plans that included timelines, milestones, budgets, resource allocations, risk management strategies.
- Ensured all necessary resources were available for successful installations, including personnel, materials, tools, and equipment.
- Resolved issues related to installation processes in a timely manner while minimizing disruption to customers' operations.
- Served as a point of contact between customers and internal teams during installations.
- Conducted pre-installation meetings to align plans and schedules with stakeholders.
- Identified challenges and implemented solutions to meet delivery schedules without disruptions.
Education
GED -
Bluegrass Community And Technical College
Lexington, KY03-2007
Skills
- Project management and scheduling
- Data analysis and inventory control
- Client communication and customer service
- Team collaboration and problem solving
- Process improvement and performance reporting
- Quality assurance and conflict resolution
- Time management and resource allocation
- Technical documentation and workload management
- Material procurement and field support
- Professionalism and adaptability
- Personnel management and organizational skills
- SAP administration and user access control
- Customer relationship management and effective communication
- Leadership development and decision-making
- Analytical thinking and network troubleshooting
- System upgrades and continuous improvement
- Performance monitoring and interpersonal skills
References
References available upon request.
Timeline
SAP Administrator
Canon Business Process Services
08.2024 - Current
Manager
Marble Slab/Great American Cookies
08.2022 - 08.2023
President, Board of Directors
SPAR Swim team
01.2020 - 01.2025
Childcare Director
Burn Boot Camp
01.2019 - Current
Small Business Owner
LuLaRoe
01.2016 - 01.2018
Installation Coordinator/Appointment Scheduler
David Butts Flooring
08.2015 - 12.2015
GED -
Bluegrass Community And Technical College