Chelsea Cardona
Yukon
Summary
Enthusiastic and driven to help others. Skilled in building strong relationships with clients through articulate communication and proactive approach to problem-solving. Adept at managing high-pressure situations with optimism and ambition, consistently delivering exceptional results. Dedicated to serving others and stepping into new roles with excitement.
Overview
6
6
years of professional experience
Work History
Professional Photographer
Self Employed
Yukon
08.2019 - Current
- Capture high-quality images for various events, showcasing artistic vision and technical expertise.
- Collaborated with clients to develop tailored photography concepts that met their unique needs and preferences.
- Directed photo shoots, managing lighting and composition to enhance overall image quality and storytelling.
- Edited photographs using industry-standard software to ensure polished final products that meet client expectations.
- Conducted pre-shoot consultations to align on vision and logistics, fostering positive client relationships throughout the process.
- Managed multiple projects simultaneously while meeting deadlines and client expectations.
Account Resolution Specialist
EMSA
Oklahoma City
10.2023 - 01.2025
- Provided support in analyzing customer accounts to identify discrepancies and recommend solutions.
- Adapted quickly to new systems and processes, contributing positively to team objectives and goals.
- Assisted in resolving customer inquiries promptly to enhance satisfaction and retention.
- Collaborated with team members to streamline processes, improving workflow efficiency in account management.
- Coordinated with the VA insurance company to resolve outstanding accounts.
- Resolved outstanding accounts with insurance and customers.
Receptionist
R&R Homes
Moore
06.2022 - 01.2023
- Managed front desk operations, greeting visitors, and directing inquiries to appropriate staff.
- Coordinated appointment scheduling and maintained calendars for multiple team members to optimize efficiency.
- Handled incoming calls, providing accurate information, and resolving inquiries to enhance customer satisfaction.
- Processed mail and packages, ensuring timely distribution to relevant departments and personnel.
- Developed and maintained filing systems, organizing documents for easy access and retrieval.
Skills
- Professionalism and ethics
- Attention to detail
- Time management
- Client communication
- Proactive approach to problem solving
- Creative artistic vision
- Data entry proficiency
- Goal-oriented mindset
- Sales experience
- Bookkeeping
- Advanced camera skills
Timeline
Account Resolution Specialist
EMSA
10.2023 - 01.2025
Receptionist
R&R Homes
06.2022 - 01.2023
Professional Photographer
Self Employed
08.2019 - Current