Rowan Carter
Wilmington,DE
Summary
Passionate Personal Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for clients of all walks of life.
Overview
5
5
years of professional experience
Work History
Personal Trainer
Self Employed
12.2023 - Current
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
Barista Shift Supervisor
Brew Ha Ha!
02.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined operations for increased efficiency by optimizing staff scheduling and task delegation.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Maximized profitability with cost-saving initiatives such as better portion control, reducing waste, and optimizing labor allocation.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
Barista Trainer
Starbucks
10.2018 - 02.2023
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Streamlined workflow processes for better customer service and reduced wait times.
- Increased employee retention by fostering a positive, supportive work atmosphere.
- Collaborated with managers to implement effective staff scheduling, minimizing labor costs while ensuring optimal coverage during peak hours.
Education
Certified Personal Trainer -
ISSA
11.2023
Skills
- Fitness Instruction
- Service Marketing
- Client Coaching
- Exercise Program Design
- Upselling
- Product Sales
- Injury Prevention Techniques
Timeline
Personal Trainer
Self Employed
12.2023 - Current
Barista Shift Supervisor
Brew Ha Ha!
02.2023 - Current
Barista Trainer
Starbucks
10.2018 - 02.2023
Certified Personal Trainer -
ISSA
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