Chelsea Cawley
Riverhead,NY
Summary
Results-oriented leader with expertise in team development, staff training, and operational support in diverse environments. Skilled in managing teams through effective communication and hands-on training. Background in customer service operations, including POS systems, cash handling, and inventory coordination. Known for fostering accountability and productivity while ensuring high-quality service delivery.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Assistant Varsity Cheerleading Coach
Riverhead School District
Riverhead, New York
08.2024 - Current
- Choreographed and implemented competitive cheerleading routines for varsity team events such as local, regional and national level competitions and local community events such as pep rally, football and basketball games
- Instructed athletes on cheerleading fundamentals, enhancing skills in jumps and voice projection.
- Mentored student-athletes in teamwork, discipline, and leadership development.
- Recruited new members and motivated existing athletes, fostering a culture of achievement and growth.
- Coordinated fundraising initiatives, securing resources to support team expenses and enhance activities.
- Communicated with parents regarding team updates and progress.
- Collaborated with coaches to plan halftime shows for football games.
- Ensured compliance with USA Cheer and other governing bodies' regulations.
Allstar Cheer Program Director
North Fork Cheer
Cutchogue, New York
07.2024 - Current
- Choreographed competitive routines for all age groups, including individuals, duos, and stunt teams.
- Developed staff training programs to improve tumbling safety and coaching techniques.
- Trained new employees in tumbling techniques, focusing on class applications.
- Provided constructive feedback to cheerleaders, promoting skill enhancement and confidence.
- Facilitated evaluations for team selection to promote member cohesion.
- Oversaw team practices, providing assistance to coaches and athletes.
- Coordinated various gym-wide events to foster community engagement and team spirit., including showcases, photo shoots, and team-building activities.
- Cultivated client relationships through consistent communication and project updates.
Cashier
Out of the Blue Seafood
Hampton Bays, New York
05.2021 - Current
- Processed customer transactions efficiently and accurately at a busy seafood market.
- Collaborated with kitchen staff to ensure timely food delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered exceptional service to high volume of daily customers, enhancing their shopping experience.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional customer service by assisting with product selection and inquiries.
- Oversaw cash register operations, ensuring accurate handling of cash, credit, and gift card payments.
- Educated customers about seafood products, promoting freshness and quality standards.
- Assisted in inventory management by restocking items throughout the shift.
- Addressed customer complaints promptly, fostering satisfaction and loyalty at the market.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with seafood and supplies to maintain inventory levels. with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers with seafood selection and provided cooking recommendations.
- Educated customers on sustainable seafood choices and preparation methods.
- Greeted customers and answered their questions regarding seafood selection, prices, and availability.
- Worked safely and efficiently when handling seafood products.
- Took and processed food and beverage orders accurately and efficiently.
- Created daily chalkboard signage, utilizing creative design techniques to promote seasonal specials
Head Coach
North Fork Cheer
Cutchogue, New York
06.2017 - Current
- Developed training programs for team skill enhancement and performance improvement.
- Organized and led practices to ensure effective teamwork and choreography execution.
- Mentored assistant coaches on effective coaching techniques and team management strategies.
- Evaluated athletes' performance, offering constructive feedback for skill development.
- Implemented safety protocols during practices to promote athlete well-being and injury prevention.
- Communicated regularly with parents about team progress, schedules, and expectations.
- Promoted good sportsmanship among athletes at all times during competitions.
- Communicated effectively with parents regarding their children's progress.
- Accompanied teams to away competitions, ensuring logistics and support. to away competitions throughout the year.
- Developed and choreographed competitive routines with stunts, cheers, and dance moves to enhance team performance.
- Organized and supervised practices for cheerleading squad.
- Recognized outstanding achievements by individual athletes at competitions.
- Motivated team members before and during competitions.
- Coached team members on proper technique and form when performing stunts.
- Attended trainings on rules, regulations and safety protocols, implementing principles and requirements throughout training and performance.
- Displayed exemplary behavior as authority figure and citizen to provide students and children with role model worthy of emulation .
- Guided athletes with motivation and nutritional advice to improve athletic performance and overall well-being.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
Junior Varsity Cheerleading Head Coach
Riverhead School District
Riverhead, New York
08.2019 - 02.2023
- Collaborated with teachers and staff to support student-athlete academic success.
- Reviewed team appearance, mental readiness and physical form before each game or event.
- Coordinated routine design, props, and music to create engaging performances that showcased team talent.
- Implemented safety protocols that established a secure environment for athletes during practices and games.
- Communicated regularly with parents regarding athlete progress and program updates.
- Fostered positive relationships among athletes, promoting sportsmanship and respect.
- Maintained positive relationships between players, coaches, parents, administrators.
- Guided team through difficult situations, player injuries and tough losses.
- Monitored academic progress of student-athletes to ensure they remain eligible to compete.
- Collaborated with athletic trainers regarding injury prevention strategies for athletes.
- Served as a mentor for student-athletes on the team by providing guidance in academics, athletics, and personal development.
- Encouraged team spirit by organizing social activities outside of practice or competition times.
- Communicated rules and expectations to student-athletes and enforced corrective actions.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Coordinated travel arrangements and logistics for team's away games and tournaments.
- Organized and led practice sessions focusing on choreography and conditioning.
- Coordinated schedules for competitions, practices, and team events effectively.
- Managed inventory of uniforms, props, and equipment, ensuring they are properly stored between uses.
- Fostered positive relationships with athletes, parents, and school administration for support.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Trained athletes in specific skills and techniques to enhance performance. in proper use of equipment for safety and maximum results
- Developed practice plans focused on skill development, leading to improved team performance and athlete growth.
- Coordinated game day logistics, ensuring all equipment and materials were prepared
Retail Sales Associate
Brooks Brothers Factory Outlet
Riverhead, New York
06.2018 - 12.2019
- Greeted customers upon entry and provided assistance to improve shopping experience.
- Facilitated customer product selection through tailored recommendations and expert knowledge of store offerings.
- Responded to customer inquiries and helped locate merchandise to boost satisfaction.
- Processed transactions efficiently using point-of-sale systems to expedite service.
- Maintained store presentation by organizing merchandise and ensuring cleanliness throughout.
- Participated in inventory management by restocking shelves and monitoring stock levels.
- Followed company policies and procedures to ensure safety standards and support operational goals.
Staff Instructor
Universal Cheerleaders Association
Northeast Region
06.2018 - 08.2019
- Led teams through daily activities including cheer, dance, and stunt classes.
- Worked closely with teams and coaches to master new skills for evaluations.
- Led team by coordinating activities and promoting teamwork., promoting leadership and enhancing camp experiences.
- Collaborated with coaches to establish progress goals and plans throughout camps.
- Adapted schedules to ensure comprehensive client experiences during camps.
- Maintained high energy and confidence levels throughout camp activities.
- Demonstrated game day cheers, sidelines, and dances while prioritizing safety.
- Ensured professional appearance aligned with company standards.
Financial Office Assistant
Splish Splash Water Park
Riverhead, New York
05.2016 - 08.2017
- Maintained accurate records of financial transactions to facilitate efficient auditing.
- Organized daily cash flow reports to enhance record keeping accuracy.
- Handled cash drawers, conducting counts and addressing discrepancies promptly.
- Identified and addressed counterfeit bills to protect company assets.
- Replenished office supplies by placing orders to maintain optimal inventory levels.
Education
High School Diploma -
Riverhead High School
Riverhead, NY06-2018
Skills
- Choreography design
- Team collaboration
- POS operation
- Effective communication
- Time management
- Team organization
- Event management
- Content creation
- Social media management
- Customer service
Certification
USA CHEER certified
References
References available upon request.
Timeline
Assistant Varsity Cheerleading Coach
Riverhead School District
08.2024 - Current
Allstar Cheer Program Director
North Fork Cheer
07.2024 - Current
Cashier
Out of the Blue Seafood
05.2021 - Current
Junior Varsity Cheerleading Head Coach
Riverhead School District
08.2019 - 02.2023
Retail Sales Associate
Brooks Brothers Factory Outlet
06.2018 - 12.2019
Staff Instructor
Universal Cheerleaders Association
06.2018 - 08.2019
Head Coach
North Fork Cheer
06.2017 - Current
Financial Office Assistant
Splish Splash Water Park
05.2016 - 08.2017
High School Diploma -
Riverhead High School