Chelsea Cedeno
Orlando
Overview
8
8
years of professional experience
1
1
Certification
Work History
PILATES INSTRUCTOR | STUDIO MANAGER
HILI FITNESS
06.2023 - Current
- Lead Instructor for Modern Pilates on XFormer and Hot Pilates.
- Managed operations across four studios and handled day-to-day tasks, including MINDBODY software.
- Opened five studios and oversaw pre-sale memberships.
- Coordinated events with Lululemon, Disney Springs, and Four Seasons Orlando.
- Conducted personal training sessions for NBA players.
SPA COORDINATOR
FOUR SEASONS ORLANDO
03.2023 - 01.2026
- Skilled in managing guest profiles for high-end clientele, ensuring personalized and exceptional service.
- Effectively worked with various departments and reservations to deliver seamless and high-quality guest experiences.
- Adept at prioritizing and handling guest requests to maximize bookings and optimize scheduling.
- Managed daily spa operations and retail sales, contributing to revenue growth and overall client satisfaction.
- Luxury Resort Experience
OPERATIONS MANAGER
MFR SECURITIES INC
08.2018 - 05.2023
- Established positive and effective communication among staff, resolving leadership miscommunications and missed deadlines.
- Set, enforced, and optimized internal policies to ensure responsiveness to organizational demands.
- Developed and implemented processes to drive long-term business success and increase profitability.
- Assisted in Capital Market transactions for clients, ensuring timely and accurate product delivery.
- Led meetings for training sessions, annual reviews, and performance evaluations. Compliance officer of the firm that ensured safe practices were being enforced.
Education
BACHELOR OF ARTS - COMMUNICATIONS
UNIVERSITY OF CENTRAL FLORIDA
Skills
- Management experience
- Proficiency in Microsoft Office 365
- Leading studio openings
- Group fitness sales
- Client engagement
- Project management
- Workflow optimization
- Planning and executing events
Certification
- Xformer certified
- Mat certified
Timeline
PILATES INSTRUCTOR | STUDIO MANAGER
HILI FITNESS
06.2023 - Current
SPA COORDINATOR
FOUR SEASONS ORLANDO
03.2023 - 01.2026
OPERATIONS MANAGER
MFR SECURITIES INC
08.2018 - 05.2023
BACHELOR OF ARTS - COMMUNICATIONS
UNIVERSITY OF CENTRAL FLORIDA