Proven leadership, operational excellence, and organizational development skills, also very experienced in completing physically demanding jobs and working long shifts in all types of weather.
Overview
6
6
years of professional experience
Work History
Parts Salesman
O'Reilly Auto Parts
12.2022 - Current
Double-checked shipments against receipts and advised customers on which parts they needed for specific projects
Built a strong reputation for high-quality parts and service by proactively identifying defects and returning rejected items to suppliers
Aided customers in quickly locating appropriate parts
Organized parts storage and stocked inventory in accordance with company policies
Reviewed current processes and procedures and made proactive changes to ensure that quality, service, and sales standards were maintained
Handled all customer service issues quickly to maintain high levels of customer satisfaction.
Landscape Technician
Northgate Resorts
09.2023 - 03.2024
Enhanced client satisfaction by consistently delivering high-quality landscape services and maintaining clear communication.
Optimized team efficiency by effectively delegating tasks, ensuring proper equipment usage, and monitoring work progress.
Reduced overall project completion time with diligent planning and effective time management skills.
Implemented sustainable landscaping practices to conserve resources and promote environmentally friendly solutions.
Increased customer retention by addressing concerns promptly, providing exceptional service, and fostering positive relationships.
Performed regular maintenance tasks, such as mowing, edging, trimming, and pruning to enhance property aesthetics.
Utilized specialized equipment safely to accomplish tasks efficiently while minimizing risks associated with each job site.
Conducted thorough site assessments to identify potential issues or improvements in existing landscapes for enhanced visual appeal.
Coordinated effectively with fellow technicians on projects from conception through completion for seamless workflow execution.
Maintained detailed records of completed projects including materials used, hours worked, expenses incurred for accurate billing purposes.
Managed inventory of tools, equipment, and supplies effectively to ensure availability and minimize downtime on job sites.
Utilized power tools and landscaping machines to maintain outdoor areas.
Home Improvement Contractor
Mike Vargas
05.2021 - 12.2022
Followed safety protocols and ensured that equipment and materials were handled properly, efficiently, and safely
Installed hardwood, laminate, tile, and carpet, among other types of flooring
Maintained a safe working environment with no lost work days or accidents
Remodeled and upgraded bathrooms, kitchens, basements, and living areas
Refreshed kitchens, including cabinetry, countertops, and appliances.
Warehouse Worker
Package corporation of america
04.2019 - 04.2021
Kept warehouse stations and equipment in good working order in accordance with OSHA requirements
Stacked boxes, pallets, and other materials to increase productivity and safety
Kept an eye on machines while they were running to hear if they were malfunctioning or vibrating excessively, and I adjusted or replaced tools as needed to solve problems
Used forklifts and pallet jacks to move products
Moved material to and from storage and production areas by loading, unloading, and moving it
Kept the warehouse clean and organized to maximize team efficiency and productivity.
Apartment Cleaner
Jack of All Trades Personnel Services, Inc.
02.2018 - 01.2019
Tabletops, chairs, and condiment containers were all wiped down
Kept optimal supply levels in order to meet daily and special cleaning requirements
Light fixtures were dismantled, cleaned, and replaced
Mowed, trimmed, and maintained the exterior building spaces on a regular basis
Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities
Lifted supplies, equipment, and heavy furniture with hand trucks or by hand.
Education
High School -
Temple High School
Temple, TX
01.2014
Skills
Promotional planning
Inventory coordination
Parts ordering and management
Conflict resolution
Team Leadership
Returns processing
Attention to detail
Sales coaching
Verbal and written communication
Customer relationship development
Business Development
Order Fulfillment
Customer Service
Forklift Operation
Vehicle operations knowledge
Operations Management
Inventory Auditing
Problem-Solving
Decision-Making
Multitasking Abilities
Continuous Improvement
Timeline
Landscape Technician
Northgate Resorts
09.2023 - 03.2024
Parts Salesman
O'Reilly Auto Parts
12.2022 - Current
Home Improvement Contractor
Mike Vargas
05.2021 - 12.2022
Warehouse Worker
Package corporation of america
04.2019 - 04.2021
Apartment Cleaner
Jack of All Trades Personnel Services, Inc.
02.2018 - 01.2019
High School -
Temple High School
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