Hi, I’m
Chelsea Chronquist
Sales
Denver,CO
Summary
As an empathetic professional with 15+ years of experience in customer service and satisfaction, I bring a variety of favorable traits to a team. I strive to constantly have a positive outlook in the workplace and to make sure those around me feel seen, heard, and helped. No matter the industry, my passion for creating meaningful experiences is unmatched. I use my optimistic energy to do my very best professionally. I am efficient, resilient, respectful, hard-working, organized, accurate, and competitive when the time is right. My overall goal is to make sure everything is done right, resulting in happy customers, coworkers, and leaders.
Overview
15
years of professional experience
Work History
State Farm
Licensed Sales Producer
04.2024 - Current
Job overview
- Negotiated favorable terms with underwriters on behalf of clients, effectively balancing risk mitigation with cost considerations.
- Developed new business opportunities through networking events, community involvement, and referrals.
- Enhanced client retention rates with timely follow-ups and personalized attention to individual concerns.
- Promoted products and services while making sure to protect client's personal and professional property properly and with care.
- Maintained a high level of industry knowledge through continuous professional development and training courses.
- Increased customer satisfaction by providing exceptional service and tailored insurance solutions.
- Educated clients on insurance policies and procedures.
- Maintained monthly quotas while studying and completing exams for other insurance areas.
- Educated clients on insurance policy options, enabling informed decision-making based on their unique needs.
Seoul Hospitality Group
Server/Manager
09.2023 - 03.2024
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular and new customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Primrose Schools
Lead Preschool Teacher
10.2021 - 09.2022
Job overview
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Assisted and supervised 19 children through entire school day.
- Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
- Conducted regular parent-teacher conferences to discuss student progress and areas of improvement, encouraging a collaborative approach to education.
- Applied play-based strategies to provide diverse approaches to learning.
- Enhanced preschoolers'' learning experiences by incorporating creative and interactive teaching methods in daily lessons.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Collaborated with fellow teachers to develop curriculum and share best practices, improving overall classroom effectiveness.
- Promoted sensory development by providing access to different textures.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
E-Quilter
Assistant Writer and Social Media Administrator
08.2020 - 12.2020
Job overview
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Collaborated with owners to refine drafts, ensuring consistent tone and style across various platforms.
- Generated ideas for content on website to best display product in warehouses.
- Accurately wrote descriptions for quilting products and colors for platforms selling material around the world.
- Brainstormed ideas to create useful content for clients.
- Adapted writing styles based on different platforms such as social media, blog posts, and print materials.
Boyne Resorts
Online Travel Agent
08.2018 - 03.2019
Job overview
- Enhanced customer satisfaction by providing personalized travel recommendations and booking services.
- Developed strong relationships with suppliers, securing competitive rates for clients on flights, accommodations, and excursions.
- Managed complex itineraries for trips, ensuring a seamless travel experience for clients.
Education
St. Olaf CollegeNorthfield, MN
Bachelor of Arts from Psychology
05.2014
Universitetet I OsloOslo, Norway
Bachelor of Arts from Scandinavian Studies
01.2014
Skills
Sales
Social Media Marketing
Public Speaking & Communication
Insurance Product Expertise
Restaurant Knowledge
Photography
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Sales Producer
State Farm
04.2024 - Current
Server/Manager
Seoul Hospitality Group
09.2023 - 03.2024
Lead Preschool Teacher
Primrose Schools
10.2021 - 09.2022
Assistant Writer and Social Media Administrator
E-Quilter
08.2020 - 12.2020
Online Travel Agent
Boyne Resorts
08.2018 - 03.2019
St. Olaf College
Bachelor of Arts from Psychology
Universitetet I Oslo
Bachelor of Arts from Scandinavian Studies
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