Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Chelsea Cifuentes

Hialeah,FL

Summary

Proven track record in enhancing student development and customer satisfaction at Little Explorers Academy, adept in behavior management and oral communication. Excelled in creating supportive learning environments and improving service standards, leveraging teaching strategies and customer service skills for impactful results. Demonstrated commitment to regulatory compliance and school policies, ensuring safety and efficiency. Dedicated Assistant Teacher with excellent communication and coordination skills demonstrated through previous classroom experience. Compassionate, professional and committed to student learning and overall wellbeing. Quick to jump in and help teacher with student or administrative needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Little Explorers Academy
01.2024 - 04.2024
  • Supported student physical, mental, and social development using classroom games and activities.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supervised recess, lunch and daily student intake and dismissal.

Member Service Representative

10gym
09.2023 - 12.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Assisted members with account management, including updating personal information and setting up automated payments.

Kids Club Associate

Miami Lake Athletic Club
02.2022 - 09.2023
  • Monitored all activities to maintain maximum level of safety.
  • Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
  • Served as a mentor to new staff members, providing training on policies, procedures, and best practices for working with children.
  • Promoted positive behavior among club members through reinforcement strategies and proactive conflict resolution techniques.
  • Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
  • Organized and stored toys and art materials to restore order in activity areas.

Front of House Employee

Chick-fil-A
12.2020 - 01.2021
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Education

Associate of Arts - Psychology

Miami Dade College
Miami, FL
04.2026

High School Diploma -

Westland Hialeah High School
Hialeah, FL
05.2022

Skills

  • Parent-Teacher Communication
  • Behavior Management
  • Oral communication
  • Teaching strategies
  • Regulatory Compliance
  • School policies and procedures

Certification

  • First Aid Certification
  • Florida Driver's License
  • CPR/AED Certification

Additional Information

Sunday School Volunteer - JTP Church

September 2018-September 2023


Prepare lessons in advance, ensuring they align with the curriculum and are suitable for the age and understanding of the students. This includes selecting relevant Bible stories, scriptures, and activities that help convey the lesson's message.


Maintaining a positive and orderly environment is crucial. The teacher should establish clear rules and expectations, manage any behavioral issues that arise, and ensure that all students feel safe and respected.


Keeping students interested and engaged, using a variety of teaching methods such as storytelling, crafts, games, and discussions. This helps cater to different learning styles and makes the lessons more enjoyable and memorable.


Keeping parents informed about what their children are learning and any upcoming events or activities is essential. This can be done through newsletters, emails, or brief conversations after class.



Languages - Spanish/English


Timeline

Assistant Teacher

Little Explorers Academy
01.2024 - 04.2024

Member Service Representative

10gym
09.2023 - 12.2023

Kids Club Associate

Miami Lake Athletic Club
02.2022 - 09.2023

Front of House Employee

Chick-fil-A
12.2020 - 01.2021

Associate of Arts - Psychology

Miami Dade College

High School Diploma -

Westland Hialeah High School
Chelsea Cifuentes