Chelsea Clem
Elizabethtown,KY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse
Baptist Health Hardin Hospital
05.2022 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Mentored newly hired nurses to ensure seamless integration into the team and facilitate their professional development.
- Managed care from admission to discharge.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Nurse Extern
Baptist Health Hardin Hospital
12.2021 - 05.2022
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
Customer Service Sales Representative
Denizen
12.2020 - 12.2021
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Custodian
Early Intervention And Consultation Services
03.2018 - 12.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Customer Service
Apothecare Pharmacy
03.2018 - 08.2019
- Provided outstanding customer service.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Directed cleaning, restocking, and customer service activities.
Education
Bachelor of Science - Nursing
Northern Kentucky University
Newport, KY08.2024
Associate of Applied Science - Nursing
Elizabethtown Community And Technical College
Elizabethtown, KY05.2022
Associate of Arts -
Elizabethtown Community And Technical College
Elizabethtown, KY08.2021
Associate of Science -
Elizabethtown Community And Technical College
Elizabethtown, KY08.2021
Skills
- Direct Patient Care
- Patient Assessments
- Documentation and Charting
- Patient education and counseling
- Licensed RN
- Advanced Cardiac Life Support (ACLS) certification
- EMR / EHR
- Wound Care
- Intravenous therapy
- Nursing staff leadership
- Patient Discharge
- Precepting
- Medication and IV administration
- Emergency Response
Certification
- Registered Nurse
- ACLS Certification
Timeline
Registered Nurse
Baptist Health Hardin Hospital
05.2022 - Current
Nurse Extern
Baptist Health Hardin Hospital
12.2021 - 05.2022
Customer Service Sales Representative
Denizen
12.2020 - 12.2021
Custodian
Early Intervention And Consultation Services
03.2018 - 12.2021
Customer Service
Apothecare Pharmacy
03.2018 - 08.2019
Bachelor of Science - Nursing
Northern Kentucky University
Associate of Applied Science - Nursing
Elizabethtown Community And Technical College
Associate of Arts -
Elizabethtown Community And Technical College
Associate of Science -
Elizabethtown Community And Technical College
- Registered Nurse
- ACLS Certification
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